Business Process Consultants

Top 5 Business Process Consultants

Business Process Consultants

Top 5 Business Process Consultants

Nov 24, 2025

2 min read

TL;DR

Business process consultants work for their clients to make sure that their business is streamlined, efficient and optimized. Fundamentally focus on the business process management to get a strong grip of the workflows of their client companies Help them improve performances and adapt to current market needs and trends. 5 individual consultants: Daniel C. Morris, Paul Harmon, Jim Sinur, Matt Martin and Bijoy Joseph 5 business process consultancy companies: Accenture, Deloitte, Cognizant, Capgemini and Bain & Company To keep your business on toes and stay ahead your competitors, you must need advice and services from one of these business process consultants

What Services do business process consultants provide?

Assessment and Analysis: 

Business process consultants analyze the current process of their client’s business and assist them in assessing and mapping their processes to achieve a robust grasp of the current state including process discovery.

Process Improvement and Redesign: 

Consultants identify areas of inefficiency and bring process improvement. This often involves utilizing established methodologies such as Lean Six Sigma Consulting and Business Process Re-engineering. They also apply Kaizen principles for continuous improvement.

Automation and Digitalization: 

A major responsibility is to automate business processes by integrating technology into core operations. They focus on automating repetitive tasks to boost productivity and enhance accuracy.

Standardization and Documentation: 

They develop Standard Operating Procedures and detailed work instructions, which are crucial for entry-level process standardization.

Digital Transformation: 

Business process consultants also help businesses digitalize and go through digital transformation.

End-to-End Process:

They emphasize on defining and optimizing major end-to-end business processes like Order to Cash, Procure to Pay, and Hire to Retire and monitor them.

Assessment and Analysis: 

Business process consultants analyze the current process of their client’s business and assist them in assessing and mapping their processes to achieve a robust grasp of the current state including process discovery.

Process Improvement and Redesign: 

Consultants identify areas of inefficiency and bring process improvement. This often involves utilizing established methodologies such as Lean Six Sigma Consulting and Business Process Re-engineering. They also apply Kaizen principles for continuous improvement.

Automation and Digitalization: 

A major responsibility is to automate business processes by integrating technology into core operations. They focus on automating repetitive tasks to boost productivity and enhance accuracy.

Standardization and Documentation: 

They develop Standard Operating Procedures and detailed work instructions, which are crucial for entry-level process standardization.

Digital Transformation: 

Business process consultants also help businesses digitalize and go through digital transformation.

End-to-End Process:

They emphasize on defining and optimizing major end-to-end business processes like Order to Cash, Procure to Pay, and Hire to Retire and monitor them.

Assessment and Analysis: 

Business process consultants analyze the current process of their client’s business and assist them in assessing and mapping their processes to achieve a robust grasp of the current state including process discovery.

Process Improvement and Redesign: 

Consultants identify areas of inefficiency and bring process improvement. This often involves utilizing established methodologies such as Lean Six Sigma Consulting and Business Process Re-engineering. They also apply Kaizen principles for continuous improvement.

Automation and Digitalization: 

A major responsibility is to automate business processes by integrating technology into core operations. They focus on automating repetitive tasks to boost productivity and enhance accuracy.

Standardization and Documentation: 

They develop Standard Operating Procedures and detailed work instructions, which are crucial for entry-level process standardization.

Digital Transformation: 

Business process consultants also help businesses digitalize and go through digital transformation.

End-to-End Process:

They emphasize on defining and optimizing major end-to-end business processes like Order to Cash, Procure to Pay, and Hire to Retire and monitor them.

Best Five Individual Business Process Consultant

Now let’s look at five individual business process consultants that you can consider as the best ones: 

Name of The Consultant

Expertise

Years of Experience

Specialization

Website/Linked Profile

Daniel C. Morris

AI-integrated Business Process Management (BPM) and process transformation 

Over 30 years

Process transformation

Daniel’s LinkedIn 



Dan Morris’s Profile on APQC 

Paul Harmon

Modern technological aspects of BPM and low-code platforms and GenAI orchestration

30 years

Agile BPM for enterprises

Paul Harmon bptrends 

 

Paul Harmon LinkedIn 

Jim Sinur

Emerging BPM trends and hyper automation

Over 35 years 

BPM trends

Jim Sinur LinkedIn 


Matt Martin

Integration, automation, and business process

18 years 

Business process design 

Matt Martin LinkedIn 



Matt Martin website  

Bijoy Joseph

Program and project management and  process design

25 years

Agile Program Management



Bijoy Joseph toptal  



Bijoy Joseph LinkedIn 

Daniel C. Morris

Daniel C Morris
  • Location:  Florida, United States

  • Credibility: A certified CBPP/CBA/CBL

  • Years of experience: Over 30 years

  • Preferred Mode of Consultation: Consult both remotely (Via LinkedIn and APQC profile) or in person (Fort Myers, Florida) 

  • Expertise: Process transformation

  • Technology Specialization: AI-integrated Business Process Management (BPM)

Why Choose Daniel C. Morris As a Business Process Consultant?

Daniel C. Morris, PM (Business Process Management) expert, has 30 years of experience in process transformation. He is an expert in using advanced technology and strategy and a frequent Gartner contributor on BPM trends and Managing Partner at Wendan Consulting. Beside that, he advises Fortune 500 firms on implementing AI-integrated business process management. Most importantly, he has a remarkable reputation for achieving significant outcomes, such as 40% cycle time reductions. He has established himself as a highly ranked BPM thought leader. So, he can be a reliable business process consultant for you to hire. 

Paul Harmon

Paul Harmon
  • Location:  Las Vegas, USA

  • Credibility: CEO Pinnacle Award Issued by Polymer Group

  • Years of experience: 30 years

  • Preferred Mode of Consultation: Via LinkedIn and BPTrends 

  • Expertise: Agile BPM for enterprises

  • Technology Specialization: Low-code platforms and GenAI orchestration

Why Choose Paul Harmon As a Business Process Consultant?

Paul Harmon, a pioneering thought leader and executive editor and founder of Business Process Trends (BPTrends), is an expert in cutting-edge automation technologies. He specifically consults on agile BPM for major enterprises. Besides, he is well known as a consultant and methodologist for BPM and process transformation. His reputation is marked by his consultancy engagements with large organizations, such as IBM clients. Currently, he is focusing on using technologies critical for future digital transformation, specifically low-code platforms and GenAI orchestration. All in all, you should hire him because he not only defines the field of BPM but also he defines its future through expertise in modern automation tools. 

Jim Sinur

  • Location:  Arizona, United States

  • Credibility: Former Gartner VP and BPM Fellow

  • Years of experience: Over 35 years

  • Preferred Mode of Consultation: Via LinkedIn and webinars

  • Expertise: Emerging BPM trends

  • Technology Specialization: Hyper automation

Why Choose Jim Sinur As a Business Process Consultant?

Jim Sinur, a former Gartner VP and BPM Fellow and an experienced business process specialist, works as an independent consultant focusing on emerging BPM trends. He also works as the CEO of Flueresque. His expertise lies in hyperautomation, industry strategies and enterprise software.  He is also known for business process improvement and design and cross-functional team leadership. So, you should hire a business process consultant like Jim Sinur if you want multiple expertise for your business. 

Matt Martin

Matt Martin
  • Location:  London, United Kingdom

  • Credibility: Principal Consultant at Next Ventures

  • Years of experience: 18 years

  • Preferred Mode of Consultation: Through workshop and his website 

  • Expertise: Business process design

  • Technology Specialization: Integration and Automation 

Why Choose Matt Martin As a Business Process Consultant?

Matt Martin, principal consultant at Next Ventures, is an expert business process specialist focusing on integration and automation. He is renowned for implementing modern business process technologies. Also, he focuses on business process design, enterprise application integration and long term relationship building. So, if you hire Matt Martin, he will help you not only define your business processes but also integrate and automate them efficiently.

Bijoy Joseph

Bijoy Joseph
  • Location: VA, United States

  • Credibility: Led over 100 global teams on consulting and outsourcing engagements

  • Years of experience: 25 years

  • Preferred Mode of Consultation: Via LinkedIn and Toptal 

  • Expertise: Agile Program Management

  • Technology Specialization: Process designing 

Why Choose Bijoy Joseph As a Business Process Consultant?

Bijoy Josep, an experienced and freelance business process consultant, embodies deep experience in both global teams and process design. His expertise lies in varied project delivery methodologies and agile or waterfall delivery. He is well suited for both large, complex organizational projects and startup project management. So, whether you are a large organization or a startup company, he is a consultant you can rely on.

Now let’s look at five individual business process consultants that you can consider as the best ones: 

Name of The Consultant

Expertise

Years of Experience

Specialization

Website/Linked Profile

Daniel C. Morris

AI-integrated Business Process Management (BPM) and process transformation 

Over 30 years

Process transformation

Daniel’s LinkedIn 



Dan Morris’s Profile on APQC 

Paul Harmon

Modern technological aspects of BPM and low-code platforms and GenAI orchestration

30 years

Agile BPM for enterprises

Paul Harmon bptrends 

 

Paul Harmon LinkedIn 

Jim Sinur

Emerging BPM trends and hyper automation

Over 35 years 

BPM trends

Jim Sinur LinkedIn 


Matt Martin

Integration, automation, and business process

18 years 

Business process design 

Matt Martin LinkedIn 



Matt Martin website  

Bijoy Joseph

Program and project management and  process design

25 years

Agile Program Management



Bijoy Joseph toptal  



Bijoy Joseph LinkedIn 

Daniel C. Morris

Daniel C Morris
  • Location:  Florida, United States

  • Credibility: A certified CBPP/CBA/CBL

  • Years of experience: Over 30 years

  • Preferred Mode of Consultation: Consult both remotely (Via LinkedIn and APQC profile) or in person (Fort Myers, Florida) 

  • Expertise: Process transformation

  • Technology Specialization: AI-integrated Business Process Management (BPM)

Why Choose Daniel C. Morris As a Business Process Consultant?

Daniel C. Morris, PM (Business Process Management) expert, has 30 years of experience in process transformation. He is an expert in using advanced technology and strategy and a frequent Gartner contributor on BPM trends and Managing Partner at Wendan Consulting. Beside that, he advises Fortune 500 firms on implementing AI-integrated business process management. Most importantly, he has a remarkable reputation for achieving significant outcomes, such as 40% cycle time reductions. He has established himself as a highly ranked BPM thought leader. So, he can be a reliable business process consultant for you to hire. 

Paul Harmon

Paul Harmon
  • Location:  Las Vegas, USA

  • Credibility: CEO Pinnacle Award Issued by Polymer Group

  • Years of experience: 30 years

  • Preferred Mode of Consultation: Via LinkedIn and BPTrends 

  • Expertise: Agile BPM for enterprises

  • Technology Specialization: Low-code platforms and GenAI orchestration

Why Choose Paul Harmon As a Business Process Consultant?

Paul Harmon, a pioneering thought leader and executive editor and founder of Business Process Trends (BPTrends), is an expert in cutting-edge automation technologies. He specifically consults on agile BPM for major enterprises. Besides, he is well known as a consultant and methodologist for BPM and process transformation. His reputation is marked by his consultancy engagements with large organizations, such as IBM clients. Currently, he is focusing on using technologies critical for future digital transformation, specifically low-code platforms and GenAI orchestration. All in all, you should hire him because he not only defines the field of BPM but also he defines its future through expertise in modern automation tools. 

Jim Sinur

  • Location:  Arizona, United States

  • Credibility: Former Gartner VP and BPM Fellow

  • Years of experience: Over 35 years

  • Preferred Mode of Consultation: Via LinkedIn and webinars

  • Expertise: Emerging BPM trends

  • Technology Specialization: Hyper automation

Why Choose Jim Sinur As a Business Process Consultant?

Jim Sinur, a former Gartner VP and BPM Fellow and an experienced business process specialist, works as an independent consultant focusing on emerging BPM trends. He also works as the CEO of Flueresque. His expertise lies in hyperautomation, industry strategies and enterprise software.  He is also known for business process improvement and design and cross-functional team leadership. So, you should hire a business process consultant like Jim Sinur if you want multiple expertise for your business. 

Matt Martin

Matt Martin
  • Location:  London, United Kingdom

  • Credibility: Principal Consultant at Next Ventures

  • Years of experience: 18 years

  • Preferred Mode of Consultation: Through workshop and his website 

  • Expertise: Business process design

  • Technology Specialization: Integration and Automation 

Why Choose Matt Martin As a Business Process Consultant?

Matt Martin, principal consultant at Next Ventures, is an expert business process specialist focusing on integration and automation. He is renowned for implementing modern business process technologies. Also, he focuses on business process design, enterprise application integration and long term relationship building. So, if you hire Matt Martin, he will help you not only define your business processes but also integrate and automate them efficiently.

Bijoy Joseph

Bijoy Joseph
  • Location: VA, United States

  • Credibility: Led over 100 global teams on consulting and outsourcing engagements

  • Years of experience: 25 years

  • Preferred Mode of Consultation: Via LinkedIn and Toptal 

  • Expertise: Agile Program Management

  • Technology Specialization: Process designing 

Why Choose Bijoy Joseph As a Business Process Consultant?

Bijoy Josep, an experienced and freelance business process consultant, embodies deep experience in both global teams and process design. His expertise lies in varied project delivery methodologies and agile or waterfall delivery. He is well suited for both large, complex organizational projects and startup project management. So, whether you are a large organization or a startup company, he is a consultant you can rely on.

Now let’s look at five individual business process consultants that you can consider as the best ones: 

Name of The Consultant

Expertise

Years of Experience

Specialization

Website/Linked Profile

Daniel C. Morris

AI-integrated Business Process Management (BPM) and process transformation 

Over 30 years

Process transformation

Daniel’s LinkedIn 



Dan Morris’s Profile on APQC 

Paul Harmon

Modern technological aspects of BPM and low-code platforms and GenAI orchestration

30 years

Agile BPM for enterprises

Paul Harmon bptrends 

 

Paul Harmon LinkedIn 

Jim Sinur

Emerging BPM trends and hyper automation

Over 35 years 

BPM trends

Jim Sinur LinkedIn 


Matt Martin

Integration, automation, and business process

18 years 

Business process design 

Matt Martin LinkedIn 



Matt Martin website  

Bijoy Joseph

Program and project management and  process design

25 years

Agile Program Management



Bijoy Joseph toptal  



Bijoy Joseph LinkedIn 

Daniel C. Morris

Daniel C Morris
  • Location:  Florida, United States

  • Credibility: A certified CBPP/CBA/CBL

  • Years of experience: Over 30 years

  • Preferred Mode of Consultation: Consult both remotely (Via LinkedIn and APQC profile) or in person (Fort Myers, Florida) 

  • Expertise: Process transformation

  • Technology Specialization: AI-integrated Business Process Management (BPM)

Why Choose Daniel C. Morris As a Business Process Consultant?

Daniel C. Morris, PM (Business Process Management) expert, has 30 years of experience in process transformation. He is an expert in using advanced technology and strategy and a frequent Gartner contributor on BPM trends and Managing Partner at Wendan Consulting. Beside that, he advises Fortune 500 firms on implementing AI-integrated business process management. Most importantly, he has a remarkable reputation for achieving significant outcomes, such as 40% cycle time reductions. He has established himself as a highly ranked BPM thought leader. So, he can be a reliable business process consultant for you to hire. 

Paul Harmon

Paul Harmon
  • Location:  Las Vegas, USA

  • Credibility: CEO Pinnacle Award Issued by Polymer Group

  • Years of experience: 30 years

  • Preferred Mode of Consultation: Via LinkedIn and BPTrends 

  • Expertise: Agile BPM for enterprises

  • Technology Specialization: Low-code platforms and GenAI orchestration

Why Choose Paul Harmon As a Business Process Consultant?

Paul Harmon, a pioneering thought leader and executive editor and founder of Business Process Trends (BPTrends), is an expert in cutting-edge automation technologies. He specifically consults on agile BPM for major enterprises. Besides, he is well known as a consultant and methodologist for BPM and process transformation. His reputation is marked by his consultancy engagements with large organizations, such as IBM clients. Currently, he is focusing on using technologies critical for future digital transformation, specifically low-code platforms and GenAI orchestration. All in all, you should hire him because he not only defines the field of BPM but also he defines its future through expertise in modern automation tools. 

Jim Sinur

  • Location:  Arizona, United States

  • Credibility: Former Gartner VP and BPM Fellow

  • Years of experience: Over 35 years

  • Preferred Mode of Consultation: Via LinkedIn and webinars

  • Expertise: Emerging BPM trends

  • Technology Specialization: Hyper automation

Why Choose Jim Sinur As a Business Process Consultant?

Jim Sinur, a former Gartner VP and BPM Fellow and an experienced business process specialist, works as an independent consultant focusing on emerging BPM trends. He also works as the CEO of Flueresque. His expertise lies in hyperautomation, industry strategies and enterprise software.  He is also known for business process improvement and design and cross-functional team leadership. So, you should hire a business process consultant like Jim Sinur if you want multiple expertise for your business. 

Matt Martin

Matt Martin
  • Location:  London, United Kingdom

  • Credibility: Principal Consultant at Next Ventures

  • Years of experience: 18 years

  • Preferred Mode of Consultation: Through workshop and his website 

  • Expertise: Business process design

  • Technology Specialization: Integration and Automation 

Why Choose Matt Martin As a Business Process Consultant?

Matt Martin, principal consultant at Next Ventures, is an expert business process specialist focusing on integration and automation. He is renowned for implementing modern business process technologies. Also, he focuses on business process design, enterprise application integration and long term relationship building. So, if you hire Matt Martin, he will help you not only define your business processes but also integrate and automate them efficiently.

Bijoy Joseph

Bijoy Joseph
  • Location: VA, United States

  • Credibility: Led over 100 global teams on consulting and outsourcing engagements

  • Years of experience: 25 years

  • Preferred Mode of Consultation: Via LinkedIn and Toptal 

  • Expertise: Agile Program Management

  • Technology Specialization: Process designing 

Why Choose Bijoy Joseph As a Business Process Consultant?

Bijoy Josep, an experienced and freelance business process consultant, embodies deep experience in both global teams and process design. His expertise lies in varied project delivery methodologies and agile or waterfall delivery. He is well suited for both large, complex organizational projects and startup project management. So, whether you are a large organization or a startup company, he is a consultant you can rely on.

Best Five Business Process Consultancy Companies

Here are five best business process consultancy companies:

Consulting Firm

Avg Rating (G2 score)

Total Reviews

Specialization

Accenture

4.3/5

195

Digitalization , optimizing operations, and data analysis 

Deloitte

4.1/5 

79

Design and implement operational processes 

Cognizant

4.1/5 

45

Process-led and design-centric approach 

Capgemini

4/5

34

Transformation and management processes

Bain & Company

4.1/5 

2

Transformational techniques such as Zero-based Redesign

Accenture

Accenture
  • Location: USA

  • Rating: 4.3/5 (G2)

  • Reviews: 195

  • Specializations: Digitalization and optimizing operations

  • Notable Clients/Consultees: Enterprise (90%), Mid-Market (60%), and Small-Business (49%) clients (organizations like Google, Microsoft, Amazon, and Marriott)

Accenture is globally considered as a highly ranked management and strategy consulting firm. It is listed as the best Business Process Management (BPM) consulting provider and ranked as the 2nd best consulting firm in the world for clients seeking Process Management expertise. They worked with the world’s leading businesses and governments.

Their consultation covers:

  • Management and strategic consultation 

  • Helps companies go digital

  • Helps companies combine cloud solution and data analysis

  • Optimize their operations and strategic business analysis

Deloitte

Deloitte
  • Location: London, UK

  • Rating: 4.1 out of 5 (G2)

  • Reviews: 79

  • Specializations: Design and implement operational processes and date analysis 

  • Notable Clients/Consultees: Consumer energy, resources & industrials, financial services government, health care, technology and telecommunications 

Deloitte , accounting firms and professional services network,  is regarded as one of the world’s largest professional services networks. The company has a good reputation for serving the financial, public, and consumer products sectors. They provide immense consultation services such as enterprise-wide strategies. 

Their consultation covers:

  • Majorly provide Business Process Management (BPM) consulting

  • Help companies manage and optimize business processes with technological solutions

  • Helps to find out key issues, their original causes, and their connection to the business through strategic 

  • Execute enterprise-wide, strategy-led transformation and provide full business value

Cognizant

Cognizant
  • Location: New Jersey, US

  • Rating: 4.1/5

  • Reviews: 45

  • Specializations: Process-led and design-centric approach with intelligent automation technologies

  • Notable Clients/Consultees: Aerospace & defense, Digital lab solutions and Gen AI tools 

Cognizant, a worldwide recognized firm specializing in consulting and implementation services, focusing on business process automation and digital transformation. Following their goal, “Engineering Impact for Good”, they have built relationships with market-leading companies around the world for 30 years.

Their consultation covers:

  • Helps organizations reimagine business process and transformation 

  • Helps design new operating models by connecting processes, people, and technology

  • Assist delivering process automation solutions

  • Guide to execute a process-led and design-centric approach, enhancing their expertise in intelligent automation technologies

Capgemini

Capgemini
  • Location: Paris, France

  • Rating: 4 out of 5

  • Reviews: 34

  • Specializations: Digital transformation and business processes management 

  • Notable Clients/Consultees: Banking and capital markets, healthcare, information technology and services industry and aerospace and defense sector

Capgemini, a globally established technology and consulting firm, has over 350,000 BPM consultants and a presence in over 50 countries. They are well reputed for their widespread presence and deep involvement in digital transformation, particularly as a Salesforce Consulting and Implementation Practice

Their consultation covers:

  • Assists businesses build intelligent and scalable products and services through engagements between the digital and engineering worlds

  • Assist organizations with their transformation and management processes implementing technology 

  • Addresses business needs including strategy, design and operations

  • Facilitates businesses in transforming finance, HR, supply chains, and customer interactions by using digital business models

Bain & Company

Bain & Company
  • Location: Boston, US

  • Rating: 4.1 out of 5

  • Reviews: 02

  • Specializations: Transformational techniques such as Zero-based Redesign

  • Notable Clients/Consultees: Advanced Manufacturing & Services, Automotive & Mobility, Aerospace, Defense & Government Services 

Bain & Company, a global management and consulting firm, is specialized in organizational transformation, process improvement, and the adoption of cutting-edge technologies like automation and Artificial Intelligence (AI). They have engaged with top executives to assist them make better decisions, convert those decisions into actions, and deliver sustainable results.

Services they offered:

  • Helps executives with strategic decision-making and large-scale transformation 

  • Advices companies on how to achieve sustainable, organic growth by putting your customers at the center of your company’s sales and marketing strategy

  • Equip clients with tools and expertise to improve performance and outperform the competitors 

  • Helps organizations streamline business processes  and optimization with technology

Here are five best business process consultancy companies:

Consulting Firm

Avg Rating (G2 score)

Total Reviews

Specialization

Accenture

4.3/5

195

Digitalization , optimizing operations, and data analysis 

Deloitte

4.1/5 

79

Design and implement operational processes 

Cognizant

4.1/5 

45

Process-led and design-centric approach 

Capgemini

4/5

34

Transformation and management processes

Bain & Company

4.1/5 

2

Transformational techniques such as Zero-based Redesign

Accenture

Accenture
  • Location: USA

  • Rating: 4.3/5 (G2)

  • Reviews: 195

  • Specializations: Digitalization and optimizing operations

  • Notable Clients/Consultees: Enterprise (90%), Mid-Market (60%), and Small-Business (49%) clients (organizations like Google, Microsoft, Amazon, and Marriott)

Accenture is globally considered as a highly ranked management and strategy consulting firm. It is listed as the best Business Process Management (BPM) consulting provider and ranked as the 2nd best consulting firm in the world for clients seeking Process Management expertise. They worked with the world’s leading businesses and governments.

Their consultation covers:

  • Management and strategic consultation 

  • Helps companies go digital

  • Helps companies combine cloud solution and data analysis

  • Optimize their operations and strategic business analysis

Deloitte

Deloitte
  • Location: London, UK

  • Rating: 4.1 out of 5 (G2)

  • Reviews: 79

  • Specializations: Design and implement operational processes and date analysis 

  • Notable Clients/Consultees: Consumer energy, resources & industrials, financial services government, health care, technology and telecommunications 

Deloitte , accounting firms and professional services network,  is regarded as one of the world’s largest professional services networks. The company has a good reputation for serving the financial, public, and consumer products sectors. They provide immense consultation services such as enterprise-wide strategies. 

Their consultation covers:

  • Majorly provide Business Process Management (BPM) consulting

  • Help companies manage and optimize business processes with technological solutions

  • Helps to find out key issues, their original causes, and their connection to the business through strategic 

  • Execute enterprise-wide, strategy-led transformation and provide full business value

Cognizant

Cognizant
  • Location: New Jersey, US

  • Rating: 4.1/5

  • Reviews: 45

  • Specializations: Process-led and design-centric approach with intelligent automation technologies

  • Notable Clients/Consultees: Aerospace & defense, Digital lab solutions and Gen AI tools 

Cognizant, a worldwide recognized firm specializing in consulting and implementation services, focusing on business process automation and digital transformation. Following their goal, “Engineering Impact for Good”, they have built relationships with market-leading companies around the world for 30 years.

Their consultation covers:

  • Helps organizations reimagine business process and transformation 

  • Helps design new operating models by connecting processes, people, and technology

  • Assist delivering process automation solutions

  • Guide to execute a process-led and design-centric approach, enhancing their expertise in intelligent automation technologies

Capgemini

Capgemini
  • Location: Paris, France

  • Rating: 4 out of 5

  • Reviews: 34

  • Specializations: Digital transformation and business processes management 

  • Notable Clients/Consultees: Banking and capital markets, healthcare, information technology and services industry and aerospace and defense sector

Capgemini, a globally established technology and consulting firm, has over 350,000 BPM consultants and a presence in over 50 countries. They are well reputed for their widespread presence and deep involvement in digital transformation, particularly as a Salesforce Consulting and Implementation Practice

Their consultation covers:

  • Assists businesses build intelligent and scalable products and services through engagements between the digital and engineering worlds

  • Assist organizations with their transformation and management processes implementing technology 

  • Addresses business needs including strategy, design and operations

  • Facilitates businesses in transforming finance, HR, supply chains, and customer interactions by using digital business models

Bain & Company

Bain & Company
  • Location: Boston, US

  • Rating: 4.1 out of 5

  • Reviews: 02

  • Specializations: Transformational techniques such as Zero-based Redesign

  • Notable Clients/Consultees: Advanced Manufacturing & Services, Automotive & Mobility, Aerospace, Defense & Government Services 

Bain & Company, a global management and consulting firm, is specialized in organizational transformation, process improvement, and the adoption of cutting-edge technologies like automation and Artificial Intelligence (AI). They have engaged with top executives to assist them make better decisions, convert those decisions into actions, and deliver sustainable results.

Services they offered:

  • Helps executives with strategic decision-making and large-scale transformation 

  • Advices companies on how to achieve sustainable, organic growth by putting your customers at the center of your company’s sales and marketing strategy

  • Equip clients with tools and expertise to improve performance and outperform the competitors 

  • Helps organizations streamline business processes  and optimization with technology

Here are five best business process consultancy companies:

Consulting Firm

Avg Rating (G2 score)

Total Reviews

Specialization

Accenture

4.3/5

195

Digitalization , optimizing operations, and data analysis 

Deloitte

4.1/5 

79

Design and implement operational processes 

Cognizant

4.1/5 

45

Process-led and design-centric approach 

Capgemini

4/5

34

Transformation and management processes

Bain & Company

4.1/5 

2

Transformational techniques such as Zero-based Redesign

Accenture

Accenture
  • Location: USA

  • Rating: 4.3/5 (G2)

  • Reviews: 195

  • Specializations: Digitalization and optimizing operations

  • Notable Clients/Consultees: Enterprise (90%), Mid-Market (60%), and Small-Business (49%) clients (organizations like Google, Microsoft, Amazon, and Marriott)

Accenture is globally considered as a highly ranked management and strategy consulting firm. It is listed as the best Business Process Management (BPM) consulting provider and ranked as the 2nd best consulting firm in the world for clients seeking Process Management expertise. They worked with the world’s leading businesses and governments.

Their consultation covers:

  • Management and strategic consultation 

  • Helps companies go digital

  • Helps companies combine cloud solution and data analysis

  • Optimize their operations and strategic business analysis

Deloitte

Deloitte
  • Location: London, UK

  • Rating: 4.1 out of 5 (G2)

  • Reviews: 79

  • Specializations: Design and implement operational processes and date analysis 

  • Notable Clients/Consultees: Consumer energy, resources & industrials, financial services government, health care, technology and telecommunications 

Deloitte , accounting firms and professional services network,  is regarded as one of the world’s largest professional services networks. The company has a good reputation for serving the financial, public, and consumer products sectors. They provide immense consultation services such as enterprise-wide strategies. 

Their consultation covers:

  • Majorly provide Business Process Management (BPM) consulting

  • Help companies manage and optimize business processes with technological solutions

  • Helps to find out key issues, their original causes, and their connection to the business through strategic 

  • Execute enterprise-wide, strategy-led transformation and provide full business value

Cognizant

Cognizant
  • Location: New Jersey, US

  • Rating: 4.1/5

  • Reviews: 45

  • Specializations: Process-led and design-centric approach with intelligent automation technologies

  • Notable Clients/Consultees: Aerospace & defense, Digital lab solutions and Gen AI tools 

Cognizant, a worldwide recognized firm specializing in consulting and implementation services, focusing on business process automation and digital transformation. Following their goal, “Engineering Impact for Good”, they have built relationships with market-leading companies around the world for 30 years.

Their consultation covers:

  • Helps organizations reimagine business process and transformation 

  • Helps design new operating models by connecting processes, people, and technology

  • Assist delivering process automation solutions

  • Guide to execute a process-led and design-centric approach, enhancing their expertise in intelligent automation technologies

Capgemini

Capgemini
  • Location: Paris, France

  • Rating: 4 out of 5

  • Reviews: 34

  • Specializations: Digital transformation and business processes management 

  • Notable Clients/Consultees: Banking and capital markets, healthcare, information technology and services industry and aerospace and defense sector

Capgemini, a globally established technology and consulting firm, has over 350,000 BPM consultants and a presence in over 50 countries. They are well reputed for their widespread presence and deep involvement in digital transformation, particularly as a Salesforce Consulting and Implementation Practice

Their consultation covers:

  • Assists businesses build intelligent and scalable products and services through engagements between the digital and engineering worlds

  • Assist organizations with their transformation and management processes implementing technology 

  • Addresses business needs including strategy, design and operations

  • Facilitates businesses in transforming finance, HR, supply chains, and customer interactions by using digital business models

Bain & Company

Bain & Company
  • Location: Boston, US

  • Rating: 4.1 out of 5

  • Reviews: 02

  • Specializations: Transformational techniques such as Zero-based Redesign

  • Notable Clients/Consultees: Advanced Manufacturing & Services, Automotive & Mobility, Aerospace, Defense & Government Services 

Bain & Company, a global management and consulting firm, is specialized in organizational transformation, process improvement, and the adoption of cutting-edge technologies like automation and Artificial Intelligence (AI). They have engaged with top executives to assist them make better decisions, convert those decisions into actions, and deliver sustainable results.

Services they offered:

  • Helps executives with strategic decision-making and large-scale transformation 

  • Advices companies on how to achieve sustainable, organic growth by putting your customers at the center of your company’s sales and marketing strategy

  • Equip clients with tools and expertise to improve performance and outperform the competitors 

  • Helps organizations streamline business processes  and optimization with technology

Consultancy firms or individual consultants: Whom to choose?

Choosing an option between individual consultants and consultancy firms depends on multiple factors and reasons. 

If your business goal requires large-scale digital transformation or a variety of services including audit, tax, technology, and strategy, you should go for a consultancy firm. Whereas, when your need or requirement is distinctly specific and focused for a particular operational challenge, you must choose an individual consultant. 

Large consultancy firms are able to give end-to-end support for bigger projects like digital transformation, organizational change management, and enterprise-wide transitions.While individual consultants have deeper experience in particular areas like global teams, process design, or specific delivery models (Agile/Waterfall). 

Consultancy firms have strong technological capabilities like cloud computing, data analytics, artificial intelligence (AI) that can solve technological business problems and drive digital transformation. While, individual consultants may lack technological capabilities. Although some experienced freelancers offer automation consulting that enforce agile methodologies for flexible solution delivery. 

So, if you are a big enterprise or you need a large-scale transformation, you might want to go for a consultancy firm. But if you are a start-up company for specific business requirements, individual consultants are best suitable for you.

Choosing an option between individual consultants and consultancy firms depends on multiple factors and reasons. 

If your business goal requires large-scale digital transformation or a variety of services including audit, tax, technology, and strategy, you should go for a consultancy firm. Whereas, when your need or requirement is distinctly specific and focused for a particular operational challenge, you must choose an individual consultant. 

Large consultancy firms are able to give end-to-end support for bigger projects like digital transformation, organizational change management, and enterprise-wide transitions.While individual consultants have deeper experience in particular areas like global teams, process design, or specific delivery models (Agile/Waterfall). 

Consultancy firms have strong technological capabilities like cloud computing, data analytics, artificial intelligence (AI) that can solve technological business problems and drive digital transformation. While, individual consultants may lack technological capabilities. Although some experienced freelancers offer automation consulting that enforce agile methodologies for flexible solution delivery. 

So, if you are a big enterprise or you need a large-scale transformation, you might want to go for a consultancy firm. But if you are a start-up company for specific business requirements, individual consultants are best suitable for you.

Choosing an option between individual consultants and consultancy firms depends on multiple factors and reasons. 

If your business goal requires large-scale digital transformation or a variety of services including audit, tax, technology, and strategy, you should go for a consultancy firm. Whereas, when your need or requirement is distinctly specific and focused for a particular operational challenge, you must choose an individual consultant. 

Large consultancy firms are able to give end-to-end support for bigger projects like digital transformation, organizational change management, and enterprise-wide transitions.While individual consultants have deeper experience in particular areas like global teams, process design, or specific delivery models (Agile/Waterfall). 

Consultancy firms have strong technological capabilities like cloud computing, data analytics, artificial intelligence (AI) that can solve technological business problems and drive digital transformation. While, individual consultants may lack technological capabilities. Although some experienced freelancers offer automation consulting that enforce agile methodologies for flexible solution delivery. 

So, if you are a big enterprise or you need a large-scale transformation, you might want to go for a consultancy firm. But if you are a start-up company for specific business requirements, individual consultants are best suitable for you.

Wrapping up

Hiring an expert business process consultant, individual or firm, is always beneficial for you if you are struggling with the infrastructure, workflows, inefficiencies, performance and digitalization of your business.

Business process consultants not only boost productivity of your business, they also take care of the future trends and demands of the market that helps you achieve sustainable growth from your business, ultimately bringing more revenues. They also identify areas where process improvement is needed.

Therefore, to ensure long term success of your business, you engage your business with an expert business process consultant. 

Hiring an expert business process consultant, individual or firm, is always beneficial for you if you are struggling with the infrastructure, workflows, inefficiencies, performance and digitalization of your business.

Business process consultants not only boost productivity of your business, they also take care of the future trends and demands of the market that helps you achieve sustainable growth from your business, ultimately bringing more revenues. They also identify areas where process improvement is needed.

Therefore, to ensure long term success of your business, you engage your business with an expert business process consultant. 

Hiring an expert business process consultant, individual or firm, is always beneficial for you if you are struggling with the infrastructure, workflows, inefficiencies, performance and digitalization of your business.

Business process consultants not only boost productivity of your business, they also take care of the future trends and demands of the market that helps you achieve sustainable growth from your business, ultimately bringing more revenues. They also identify areas where process improvement is needed.

Therefore, to ensure long term success of your business, you engage your business with an expert business process consultant. 

Frequently Asked Questions

What does a process consultant do?

A business consultant analyzes an organization’s existing business process and design and optimizes business operations to improve productivity. 

What are the 7 steps of the business process?

The 7 steps of a business process are: defining the current process and objectives,  mapping the current process,  analyzing the process to find out the gaps for improvement, identify opportunities and prioritize, designing the optimized process, implementing the optimized process and evaluating the results to assure consistent improvement and growth. 

What is the main purpose of BPM?

BPM or Business Process Management is responsible for developing efficiency, effectiveness, and agility. 

What are the 4 types of business processes?

The 4 types of business processes are referred to as operational, support, management and strategic. 



What does a process consultant do?

A business consultant analyzes an organization’s existing business process and design and optimizes business operations to improve productivity. 

What are the 7 steps of the business process?

The 7 steps of a business process are: defining the current process and objectives,  mapping the current process,  analyzing the process to find out the gaps for improvement, identify opportunities and prioritize, designing the optimized process, implementing the optimized process and evaluating the results to assure consistent improvement and growth. 

What is the main purpose of BPM?

BPM or Business Process Management is responsible for developing efficiency, effectiveness, and agility. 

What are the 4 types of business processes?

The 4 types of business processes are referred to as operational, support, management and strategic. 



What does a process consultant do?

A business consultant analyzes an organization’s existing business process and design and optimizes business operations to improve productivity. 

What are the 7 steps of the business process?

The 7 steps of a business process are: defining the current process and objectives,  mapping the current process,  analyzing the process to find out the gaps for improvement, identify opportunities and prioritize, designing the optimized process, implementing the optimized process and evaluating the results to assure consistent improvement and growth. 

What is the main purpose of BPM?

BPM or Business Process Management is responsible for developing efficiency, effectiveness, and agility. 

What are the 4 types of business processes?

The 4 types of business processes are referred to as operational, support, management and strategic. 



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Always being passionate about research and writing, I have studied English literature from Brac University. Now, I am doing my desired job as I am researching and analyzing. And writing contents, blog posts and constantly polishing my skills and abilities.

Always being passionate about research and writing, I have studied English literature from Brac University. Now, I am doing my desired job as I am researching and analyzing. And writing contents, blog posts and constantly polishing my skills and abilities.

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Business Process Consultants

Top 5 Business Process Consultants

Business Process Consultants

Top 5 Business Process Consultants

Nov 24, 2025

2 min read

TL;DR

Business process consultants work for their clients to make sure that their business is streamlined, efficient and optimized. Fundamentally focus on the business process management to get a strong grip of the workflows of their client companies Help them improve performances and adapt to current market needs and trends. 5 individual consultants: Daniel C. Morris, Paul Harmon, Jim Sinur, Matt Martin and Bijoy Joseph 5 business process consultancy companies: Accenture, Deloitte, Cognizant, Capgemini and Bain & Company To keep your business on toes and stay ahead your competitors, you must need advice and services from one of these business process consultants

What Services do business process consultants provide?

Assessment and Analysis: 

Business process consultants analyze the current process of their client’s business and assist them in assessing and mapping their processes to achieve a robust grasp of the current state including process discovery.

Process Improvement and Redesign: 

Consultants identify areas of inefficiency and bring process improvement. This often involves utilizing established methodologies such as Lean Six Sigma Consulting and Business Process Re-engineering. They also apply Kaizen principles for continuous improvement.

Automation and Digitalization: 

A major responsibility is to automate business processes by integrating technology into core operations. They focus on automating repetitive tasks to boost productivity and enhance accuracy.

Standardization and Documentation: 

They develop Standard Operating Procedures and detailed work instructions, which are crucial for entry-level process standardization.

Digital Transformation: 

Business process consultants also help businesses digitalize and go through digital transformation.

End-to-End Process:

They emphasize on defining and optimizing major end-to-end business processes like Order to Cash, Procure to Pay, and Hire to Retire and monitor them.

Assessment and Analysis: 

Business process consultants analyze the current process of their client’s business and assist them in assessing and mapping their processes to achieve a robust grasp of the current state including process discovery.

Process Improvement and Redesign: 

Consultants identify areas of inefficiency and bring process improvement. This often involves utilizing established methodologies such as Lean Six Sigma Consulting and Business Process Re-engineering. They also apply Kaizen principles for continuous improvement.

Automation and Digitalization: 

A major responsibility is to automate business processes by integrating technology into core operations. They focus on automating repetitive tasks to boost productivity and enhance accuracy.

Standardization and Documentation: 

They develop Standard Operating Procedures and detailed work instructions, which are crucial for entry-level process standardization.

Digital Transformation: 

Business process consultants also help businesses digitalize and go through digital transformation.

End-to-End Process:

They emphasize on defining and optimizing major end-to-end business processes like Order to Cash, Procure to Pay, and Hire to Retire and monitor them.

Assessment and Analysis: 

Business process consultants analyze the current process of their client’s business and assist them in assessing and mapping their processes to achieve a robust grasp of the current state including process discovery.

Process Improvement and Redesign: 

Consultants identify areas of inefficiency and bring process improvement. This often involves utilizing established methodologies such as Lean Six Sigma Consulting and Business Process Re-engineering. They also apply Kaizen principles for continuous improvement.

Automation and Digitalization: 

A major responsibility is to automate business processes by integrating technology into core operations. They focus on automating repetitive tasks to boost productivity and enhance accuracy.

Standardization and Documentation: 

They develop Standard Operating Procedures and detailed work instructions, which are crucial for entry-level process standardization.

Digital Transformation: 

Business process consultants also help businesses digitalize and go through digital transformation.

End-to-End Process:

They emphasize on defining and optimizing major end-to-end business processes like Order to Cash, Procure to Pay, and Hire to Retire and monitor them.

Best Five Individual Business Process Consultant

Now let’s look at five individual business process consultants that you can consider as the best ones: 

Name of The Consultant

Expertise

Years of Experience

Specialization

Website/Linked Profile

Daniel C. Morris

AI-integrated Business Process Management (BPM) and process transformation 

Over 30 years

Process transformation

Daniel’s LinkedIn 



Dan Morris’s Profile on APQC 

Paul Harmon

Modern technological aspects of BPM and low-code platforms and GenAI orchestration

30 years

Agile BPM for enterprises

Paul Harmon bptrends 

 

Paul Harmon LinkedIn 

Jim Sinur

Emerging BPM trends and hyper automation

Over 35 years 

BPM trends

Jim Sinur LinkedIn 


Matt Martin

Integration, automation, and business process

18 years 

Business process design 

Matt Martin LinkedIn 



Matt Martin website  

Bijoy Joseph

Program and project management and  process design

25 years

Agile Program Management



Bijoy Joseph toptal  



Bijoy Joseph LinkedIn 

Daniel C. Morris

Daniel C Morris
  • Location:  Florida, United States

  • Credibility: A certified CBPP/CBA/CBL

  • Years of experience: Over 30 years

  • Preferred Mode of Consultation: Consult both remotely (Via LinkedIn and APQC profile) or in person (Fort Myers, Florida) 

  • Expertise: Process transformation

  • Technology Specialization: AI-integrated Business Process Management (BPM)

Why Choose Daniel C. Morris As a Business Process Consultant?

Daniel C. Morris, PM (Business Process Management) expert, has 30 years of experience in process transformation. He is an expert in using advanced technology and strategy and a frequent Gartner contributor on BPM trends and Managing Partner at Wendan Consulting. Beside that, he advises Fortune 500 firms on implementing AI-integrated business process management. Most importantly, he has a remarkable reputation for achieving significant outcomes, such as 40% cycle time reductions. He has established himself as a highly ranked BPM thought leader. So, he can be a reliable business process consultant for you to hire. 

Paul Harmon

Paul Harmon
  • Location:  Las Vegas, USA

  • Credibility: CEO Pinnacle Award Issued by Polymer Group

  • Years of experience: 30 years

  • Preferred Mode of Consultation: Via LinkedIn and BPTrends 

  • Expertise: Agile BPM for enterprises

  • Technology Specialization: Low-code platforms and GenAI orchestration

Why Choose Paul Harmon As a Business Process Consultant?

Paul Harmon, a pioneering thought leader and executive editor and founder of Business Process Trends (BPTrends), is an expert in cutting-edge automation technologies. He specifically consults on agile BPM for major enterprises. Besides, he is well known as a consultant and methodologist for BPM and process transformation. His reputation is marked by his consultancy engagements with large organizations, such as IBM clients. Currently, he is focusing on using technologies critical for future digital transformation, specifically low-code platforms and GenAI orchestration. All in all, you should hire him because he not only defines the field of BPM but also he defines its future through expertise in modern automation tools. 

Jim Sinur

  • Location:  Arizona, United States

  • Credibility: Former Gartner VP and BPM Fellow

  • Years of experience: Over 35 years

  • Preferred Mode of Consultation: Via LinkedIn and webinars

  • Expertise: Emerging BPM trends

  • Technology Specialization: Hyper automation

Why Choose Jim Sinur As a Business Process Consultant?

Jim Sinur, a former Gartner VP and BPM Fellow and an experienced business process specialist, works as an independent consultant focusing on emerging BPM trends. He also works as the CEO of Flueresque. His expertise lies in hyperautomation, industry strategies and enterprise software.  He is also known for business process improvement and design and cross-functional team leadership. So, you should hire a business process consultant like Jim Sinur if you want multiple expertise for your business. 

Matt Martin

Matt Martin
  • Location:  London, United Kingdom

  • Credibility: Principal Consultant at Next Ventures

  • Years of experience: 18 years

  • Preferred Mode of Consultation: Through workshop and his website 

  • Expertise: Business process design

  • Technology Specialization: Integration and Automation 

Why Choose Matt Martin As a Business Process Consultant?

Matt Martin, principal consultant at Next Ventures, is an expert business process specialist focusing on integration and automation. He is renowned for implementing modern business process technologies. Also, he focuses on business process design, enterprise application integration and long term relationship building. So, if you hire Matt Martin, he will help you not only define your business processes but also integrate and automate them efficiently.

Bijoy Joseph

Bijoy Joseph
  • Location: VA, United States

  • Credibility: Led over 100 global teams on consulting and outsourcing engagements

  • Years of experience: 25 years

  • Preferred Mode of Consultation: Via LinkedIn and Toptal 

  • Expertise: Agile Program Management

  • Technology Specialization: Process designing 

Why Choose Bijoy Joseph As a Business Process Consultant?

Bijoy Josep, an experienced and freelance business process consultant, embodies deep experience in both global teams and process design. His expertise lies in varied project delivery methodologies and agile or waterfall delivery. He is well suited for both large, complex organizational projects and startup project management. So, whether you are a large organization or a startup company, he is a consultant you can rely on.

Now let’s look at five individual business process consultants that you can consider as the best ones: 

Name of The Consultant

Expertise

Years of Experience

Specialization

Website/Linked Profile

Daniel C. Morris

AI-integrated Business Process Management (BPM) and process transformation 

Over 30 years

Process transformation

Daniel’s LinkedIn 



Dan Morris’s Profile on APQC 

Paul Harmon

Modern technological aspects of BPM and low-code platforms and GenAI orchestration

30 years

Agile BPM for enterprises

Paul Harmon bptrends 

 

Paul Harmon LinkedIn 

Jim Sinur

Emerging BPM trends and hyper automation

Over 35 years 

BPM trends

Jim Sinur LinkedIn 


Matt Martin

Integration, automation, and business process

18 years 

Business process design 

Matt Martin LinkedIn 



Matt Martin website  

Bijoy Joseph

Program and project management and  process design

25 years

Agile Program Management



Bijoy Joseph toptal  



Bijoy Joseph LinkedIn 

Daniel C. Morris

Daniel C Morris
  • Location:  Florida, United States

  • Credibility: A certified CBPP/CBA/CBL

  • Years of experience: Over 30 years

  • Preferred Mode of Consultation: Consult both remotely (Via LinkedIn and APQC profile) or in person (Fort Myers, Florida) 

  • Expertise: Process transformation

  • Technology Specialization: AI-integrated Business Process Management (BPM)

Why Choose Daniel C. Morris As a Business Process Consultant?

Daniel C. Morris, PM (Business Process Management) expert, has 30 years of experience in process transformation. He is an expert in using advanced technology and strategy and a frequent Gartner contributor on BPM trends and Managing Partner at Wendan Consulting. Beside that, he advises Fortune 500 firms on implementing AI-integrated business process management. Most importantly, he has a remarkable reputation for achieving significant outcomes, such as 40% cycle time reductions. He has established himself as a highly ranked BPM thought leader. So, he can be a reliable business process consultant for you to hire. 

Paul Harmon

Paul Harmon
  • Location:  Las Vegas, USA

  • Credibility: CEO Pinnacle Award Issued by Polymer Group

  • Years of experience: 30 years

  • Preferred Mode of Consultation: Via LinkedIn and BPTrends 

  • Expertise: Agile BPM for enterprises

  • Technology Specialization: Low-code platforms and GenAI orchestration

Why Choose Paul Harmon As a Business Process Consultant?

Paul Harmon, a pioneering thought leader and executive editor and founder of Business Process Trends (BPTrends), is an expert in cutting-edge automation technologies. He specifically consults on agile BPM for major enterprises. Besides, he is well known as a consultant and methodologist for BPM and process transformation. His reputation is marked by his consultancy engagements with large organizations, such as IBM clients. Currently, he is focusing on using technologies critical for future digital transformation, specifically low-code platforms and GenAI orchestration. All in all, you should hire him because he not only defines the field of BPM but also he defines its future through expertise in modern automation tools. 

Jim Sinur

  • Location:  Arizona, United States

  • Credibility: Former Gartner VP and BPM Fellow

  • Years of experience: Over 35 years

  • Preferred Mode of Consultation: Via LinkedIn and webinars

  • Expertise: Emerging BPM trends

  • Technology Specialization: Hyper automation

Why Choose Jim Sinur As a Business Process Consultant?

Jim Sinur, a former Gartner VP and BPM Fellow and an experienced business process specialist, works as an independent consultant focusing on emerging BPM trends. He also works as the CEO of Flueresque. His expertise lies in hyperautomation, industry strategies and enterprise software.  He is also known for business process improvement and design and cross-functional team leadership. So, you should hire a business process consultant like Jim Sinur if you want multiple expertise for your business. 

Matt Martin

Matt Martin
  • Location:  London, United Kingdom

  • Credibility: Principal Consultant at Next Ventures

  • Years of experience: 18 years

  • Preferred Mode of Consultation: Through workshop and his website 

  • Expertise: Business process design

  • Technology Specialization: Integration and Automation 

Why Choose Matt Martin As a Business Process Consultant?

Matt Martin, principal consultant at Next Ventures, is an expert business process specialist focusing on integration and automation. He is renowned for implementing modern business process technologies. Also, he focuses on business process design, enterprise application integration and long term relationship building. So, if you hire Matt Martin, he will help you not only define your business processes but also integrate and automate them efficiently.

Bijoy Joseph

Bijoy Joseph
  • Location: VA, United States

  • Credibility: Led over 100 global teams on consulting and outsourcing engagements

  • Years of experience: 25 years

  • Preferred Mode of Consultation: Via LinkedIn and Toptal 

  • Expertise: Agile Program Management

  • Technology Specialization: Process designing 

Why Choose Bijoy Joseph As a Business Process Consultant?

Bijoy Josep, an experienced and freelance business process consultant, embodies deep experience in both global teams and process design. His expertise lies in varied project delivery methodologies and agile or waterfall delivery. He is well suited for both large, complex organizational projects and startup project management. So, whether you are a large organization or a startup company, he is a consultant you can rely on.

Now let’s look at five individual business process consultants that you can consider as the best ones: 

Name of The Consultant

Expertise

Years of Experience

Specialization

Website/Linked Profile

Daniel C. Morris

AI-integrated Business Process Management (BPM) and process transformation 

Over 30 years

Process transformation

Daniel’s LinkedIn 



Dan Morris’s Profile on APQC 

Paul Harmon

Modern technological aspects of BPM and low-code platforms and GenAI orchestration

30 years

Agile BPM for enterprises

Paul Harmon bptrends 

 

Paul Harmon LinkedIn 

Jim Sinur

Emerging BPM trends and hyper automation

Over 35 years 

BPM trends

Jim Sinur LinkedIn 


Matt Martin

Integration, automation, and business process

18 years 

Business process design 

Matt Martin LinkedIn 



Matt Martin website  

Bijoy Joseph

Program and project management and  process design

25 years

Agile Program Management



Bijoy Joseph toptal  



Bijoy Joseph LinkedIn 

Daniel C. Morris

Daniel C Morris
  • Location:  Florida, United States

  • Credibility: A certified CBPP/CBA/CBL

  • Years of experience: Over 30 years

  • Preferred Mode of Consultation: Consult both remotely (Via LinkedIn and APQC profile) or in person (Fort Myers, Florida) 

  • Expertise: Process transformation

  • Technology Specialization: AI-integrated Business Process Management (BPM)

Why Choose Daniel C. Morris As a Business Process Consultant?

Daniel C. Morris, PM (Business Process Management) expert, has 30 years of experience in process transformation. He is an expert in using advanced technology and strategy and a frequent Gartner contributor on BPM trends and Managing Partner at Wendan Consulting. Beside that, he advises Fortune 500 firms on implementing AI-integrated business process management. Most importantly, he has a remarkable reputation for achieving significant outcomes, such as 40% cycle time reductions. He has established himself as a highly ranked BPM thought leader. So, he can be a reliable business process consultant for you to hire. 

Paul Harmon

Paul Harmon
  • Location:  Las Vegas, USA

  • Credibility: CEO Pinnacle Award Issued by Polymer Group

  • Years of experience: 30 years

  • Preferred Mode of Consultation: Via LinkedIn and BPTrends 

  • Expertise: Agile BPM for enterprises

  • Technology Specialization: Low-code platforms and GenAI orchestration

Why Choose Paul Harmon As a Business Process Consultant?

Paul Harmon, a pioneering thought leader and executive editor and founder of Business Process Trends (BPTrends), is an expert in cutting-edge automation technologies. He specifically consults on agile BPM for major enterprises. Besides, he is well known as a consultant and methodologist for BPM and process transformation. His reputation is marked by his consultancy engagements with large organizations, such as IBM clients. Currently, he is focusing on using technologies critical for future digital transformation, specifically low-code platforms and GenAI orchestration. All in all, you should hire him because he not only defines the field of BPM but also he defines its future through expertise in modern automation tools. 

Jim Sinur

  • Location:  Arizona, United States

  • Credibility: Former Gartner VP and BPM Fellow

  • Years of experience: Over 35 years

  • Preferred Mode of Consultation: Via LinkedIn and webinars

  • Expertise: Emerging BPM trends

  • Technology Specialization: Hyper automation

Why Choose Jim Sinur As a Business Process Consultant?

Jim Sinur, a former Gartner VP and BPM Fellow and an experienced business process specialist, works as an independent consultant focusing on emerging BPM trends. He also works as the CEO of Flueresque. His expertise lies in hyperautomation, industry strategies and enterprise software.  He is also known for business process improvement and design and cross-functional team leadership. So, you should hire a business process consultant like Jim Sinur if you want multiple expertise for your business. 

Matt Martin

Matt Martin
  • Location:  London, United Kingdom

  • Credibility: Principal Consultant at Next Ventures

  • Years of experience: 18 years

  • Preferred Mode of Consultation: Through workshop and his website 

  • Expertise: Business process design

  • Technology Specialization: Integration and Automation 

Why Choose Matt Martin As a Business Process Consultant?

Matt Martin, principal consultant at Next Ventures, is an expert business process specialist focusing on integration and automation. He is renowned for implementing modern business process technologies. Also, he focuses on business process design, enterprise application integration and long term relationship building. So, if you hire Matt Martin, he will help you not only define your business processes but also integrate and automate them efficiently.

Bijoy Joseph

Bijoy Joseph
  • Location: VA, United States

  • Credibility: Led over 100 global teams on consulting and outsourcing engagements

  • Years of experience: 25 years

  • Preferred Mode of Consultation: Via LinkedIn and Toptal 

  • Expertise: Agile Program Management

  • Technology Specialization: Process designing 

Why Choose Bijoy Joseph As a Business Process Consultant?

Bijoy Josep, an experienced and freelance business process consultant, embodies deep experience in both global teams and process design. His expertise lies in varied project delivery methodologies and agile or waterfall delivery. He is well suited for both large, complex organizational projects and startup project management. So, whether you are a large organization or a startup company, he is a consultant you can rely on.

Best Five Business Process Consultancy Companies

Here are five best business process consultancy companies:

Consulting Firm

Avg Rating (G2 score)

Total Reviews

Specialization

Accenture

4.3/5

195

Digitalization , optimizing operations, and data analysis 

Deloitte

4.1/5 

79

Design and implement operational processes 

Cognizant

4.1/5 

45

Process-led and design-centric approach 

Capgemini

4/5

34

Transformation and management processes

Bain & Company

4.1/5 

2

Transformational techniques such as Zero-based Redesign

Accenture

Accenture
  • Location: USA

  • Rating: 4.3/5 (G2)

  • Reviews: 195

  • Specializations: Digitalization and optimizing operations

  • Notable Clients/Consultees: Enterprise (90%), Mid-Market (60%), and Small-Business (49%) clients (organizations like Google, Microsoft, Amazon, and Marriott)

Accenture is globally considered as a highly ranked management and strategy consulting firm. It is listed as the best Business Process Management (BPM) consulting provider and ranked as the 2nd best consulting firm in the world for clients seeking Process Management expertise. They worked with the world’s leading businesses and governments.

Their consultation covers:

  • Management and strategic consultation 

  • Helps companies go digital

  • Helps companies combine cloud solution and data analysis

  • Optimize their operations and strategic business analysis

Deloitte

Deloitte
  • Location: London, UK

  • Rating: 4.1 out of 5 (G2)

  • Reviews: 79

  • Specializations: Design and implement operational processes and date analysis 

  • Notable Clients/Consultees: Consumer energy, resources & industrials, financial services government, health care, technology and telecommunications 

Deloitte , accounting firms and professional services network,  is regarded as one of the world’s largest professional services networks. The company has a good reputation for serving the financial, public, and consumer products sectors. They provide immense consultation services such as enterprise-wide strategies. 

Their consultation covers:

  • Majorly provide Business Process Management (BPM) consulting

  • Help companies manage and optimize business processes with technological solutions

  • Helps to find out key issues, their original causes, and their connection to the business through strategic 

  • Execute enterprise-wide, strategy-led transformation and provide full business value

Cognizant

Cognizant
  • Location: New Jersey, US

  • Rating: 4.1/5

  • Reviews: 45

  • Specializations: Process-led and design-centric approach with intelligent automation technologies

  • Notable Clients/Consultees: Aerospace & defense, Digital lab solutions and Gen AI tools 

Cognizant, a worldwide recognized firm specializing in consulting and implementation services, focusing on business process automation and digital transformation. Following their goal, “Engineering Impact for Good”, they have built relationships with market-leading companies around the world for 30 years.

Their consultation covers:

  • Helps organizations reimagine business process and transformation 

  • Helps design new operating models by connecting processes, people, and technology

  • Assist delivering process automation solutions

  • Guide to execute a process-led and design-centric approach, enhancing their expertise in intelligent automation technologies

Capgemini

Capgemini
  • Location: Paris, France

  • Rating: 4 out of 5

  • Reviews: 34

  • Specializations: Digital transformation and business processes management 

  • Notable Clients/Consultees: Banking and capital markets, healthcare, information technology and services industry and aerospace and defense sector

Capgemini, a globally established technology and consulting firm, has over 350,000 BPM consultants and a presence in over 50 countries. They are well reputed for their widespread presence and deep involvement in digital transformation, particularly as a Salesforce Consulting and Implementation Practice

Their consultation covers:

  • Assists businesses build intelligent and scalable products and services through engagements between the digital and engineering worlds

  • Assist organizations with their transformation and management processes implementing technology 

  • Addresses business needs including strategy, design and operations

  • Facilitates businesses in transforming finance, HR, supply chains, and customer interactions by using digital business models

Bain & Company

Bain & Company
  • Location: Boston, US

  • Rating: 4.1 out of 5

  • Reviews: 02

  • Specializations: Transformational techniques such as Zero-based Redesign

  • Notable Clients/Consultees: Advanced Manufacturing & Services, Automotive & Mobility, Aerospace, Defense & Government Services 

Bain & Company, a global management and consulting firm, is specialized in organizational transformation, process improvement, and the adoption of cutting-edge technologies like automation and Artificial Intelligence (AI). They have engaged with top executives to assist them make better decisions, convert those decisions into actions, and deliver sustainable results.

Services they offered:

  • Helps executives with strategic decision-making and large-scale transformation 

  • Advices companies on how to achieve sustainable, organic growth by putting your customers at the center of your company’s sales and marketing strategy

  • Equip clients with tools and expertise to improve performance and outperform the competitors 

  • Helps organizations streamline business processes  and optimization with technology

Here are five best business process consultancy companies:

Consulting Firm

Avg Rating (G2 score)

Total Reviews

Specialization

Accenture

4.3/5

195

Digitalization , optimizing operations, and data analysis 

Deloitte

4.1/5 

79

Design and implement operational processes 

Cognizant

4.1/5 

45

Process-led and design-centric approach 

Capgemini

4/5

34

Transformation and management processes

Bain & Company

4.1/5 

2

Transformational techniques such as Zero-based Redesign

Accenture

Accenture
  • Location: USA

  • Rating: 4.3/5 (G2)

  • Reviews: 195

  • Specializations: Digitalization and optimizing operations

  • Notable Clients/Consultees: Enterprise (90%), Mid-Market (60%), and Small-Business (49%) clients (organizations like Google, Microsoft, Amazon, and Marriott)

Accenture is globally considered as a highly ranked management and strategy consulting firm. It is listed as the best Business Process Management (BPM) consulting provider and ranked as the 2nd best consulting firm in the world for clients seeking Process Management expertise. They worked with the world’s leading businesses and governments.

Their consultation covers:

  • Management and strategic consultation 

  • Helps companies go digital

  • Helps companies combine cloud solution and data analysis

  • Optimize their operations and strategic business analysis

Deloitte

Deloitte
  • Location: London, UK

  • Rating: 4.1 out of 5 (G2)

  • Reviews: 79

  • Specializations: Design and implement operational processes and date analysis 

  • Notable Clients/Consultees: Consumer energy, resources & industrials, financial services government, health care, technology and telecommunications 

Deloitte , accounting firms and professional services network,  is regarded as one of the world’s largest professional services networks. The company has a good reputation for serving the financial, public, and consumer products sectors. They provide immense consultation services such as enterprise-wide strategies. 

Their consultation covers:

  • Majorly provide Business Process Management (BPM) consulting

  • Help companies manage and optimize business processes with technological solutions

  • Helps to find out key issues, their original causes, and their connection to the business through strategic 

  • Execute enterprise-wide, strategy-led transformation and provide full business value

Cognizant

Cognizant
  • Location: New Jersey, US

  • Rating: 4.1/5

  • Reviews: 45

  • Specializations: Process-led and design-centric approach with intelligent automation technologies

  • Notable Clients/Consultees: Aerospace & defense, Digital lab solutions and Gen AI tools 

Cognizant, a worldwide recognized firm specializing in consulting and implementation services, focusing on business process automation and digital transformation. Following their goal, “Engineering Impact for Good”, they have built relationships with market-leading companies around the world for 30 years.

Their consultation covers:

  • Helps organizations reimagine business process and transformation 

  • Helps design new operating models by connecting processes, people, and technology

  • Assist delivering process automation solutions

  • Guide to execute a process-led and design-centric approach, enhancing their expertise in intelligent automation technologies

Capgemini

Capgemini
  • Location: Paris, France

  • Rating: 4 out of 5

  • Reviews: 34

  • Specializations: Digital transformation and business processes management 

  • Notable Clients/Consultees: Banking and capital markets, healthcare, information technology and services industry and aerospace and defense sector

Capgemini, a globally established technology and consulting firm, has over 350,000 BPM consultants and a presence in over 50 countries. They are well reputed for their widespread presence and deep involvement in digital transformation, particularly as a Salesforce Consulting and Implementation Practice

Their consultation covers:

  • Assists businesses build intelligent and scalable products and services through engagements between the digital and engineering worlds

  • Assist organizations with their transformation and management processes implementing technology 

  • Addresses business needs including strategy, design and operations

  • Facilitates businesses in transforming finance, HR, supply chains, and customer interactions by using digital business models

Bain & Company

Bain & Company
  • Location: Boston, US

  • Rating: 4.1 out of 5

  • Reviews: 02

  • Specializations: Transformational techniques such as Zero-based Redesign

  • Notable Clients/Consultees: Advanced Manufacturing & Services, Automotive & Mobility, Aerospace, Defense & Government Services 

Bain & Company, a global management and consulting firm, is specialized in organizational transformation, process improvement, and the adoption of cutting-edge technologies like automation and Artificial Intelligence (AI). They have engaged with top executives to assist them make better decisions, convert those decisions into actions, and deliver sustainable results.

Services they offered:

  • Helps executives with strategic decision-making and large-scale transformation 

  • Advices companies on how to achieve sustainable, organic growth by putting your customers at the center of your company’s sales and marketing strategy

  • Equip clients with tools and expertise to improve performance and outperform the competitors 

  • Helps organizations streamline business processes  and optimization with technology

Here are five best business process consultancy companies:

Consulting Firm

Avg Rating (G2 score)

Total Reviews

Specialization

Accenture

4.3/5

195

Digitalization , optimizing operations, and data analysis 

Deloitte

4.1/5 

79

Design and implement operational processes 

Cognizant

4.1/5 

45

Process-led and design-centric approach 

Capgemini

4/5

34

Transformation and management processes

Bain & Company

4.1/5 

2

Transformational techniques such as Zero-based Redesign

Accenture

Accenture
  • Location: USA

  • Rating: 4.3/5 (G2)

  • Reviews: 195

  • Specializations: Digitalization and optimizing operations

  • Notable Clients/Consultees: Enterprise (90%), Mid-Market (60%), and Small-Business (49%) clients (organizations like Google, Microsoft, Amazon, and Marriott)

Accenture is globally considered as a highly ranked management and strategy consulting firm. It is listed as the best Business Process Management (BPM) consulting provider and ranked as the 2nd best consulting firm in the world for clients seeking Process Management expertise. They worked with the world’s leading businesses and governments.

Their consultation covers:

  • Management and strategic consultation 

  • Helps companies go digital

  • Helps companies combine cloud solution and data analysis

  • Optimize their operations and strategic business analysis

Deloitte

Deloitte
  • Location: London, UK

  • Rating: 4.1 out of 5 (G2)

  • Reviews: 79

  • Specializations: Design and implement operational processes and date analysis 

  • Notable Clients/Consultees: Consumer energy, resources & industrials, financial services government, health care, technology and telecommunications 

Deloitte , accounting firms and professional services network,  is regarded as one of the world’s largest professional services networks. The company has a good reputation for serving the financial, public, and consumer products sectors. They provide immense consultation services such as enterprise-wide strategies. 

Their consultation covers:

  • Majorly provide Business Process Management (BPM) consulting

  • Help companies manage and optimize business processes with technological solutions

  • Helps to find out key issues, their original causes, and their connection to the business through strategic 

  • Execute enterprise-wide, strategy-led transformation and provide full business value

Cognizant

Cognizant
  • Location: New Jersey, US

  • Rating: 4.1/5

  • Reviews: 45

  • Specializations: Process-led and design-centric approach with intelligent automation technologies

  • Notable Clients/Consultees: Aerospace & defense, Digital lab solutions and Gen AI tools 

Cognizant, a worldwide recognized firm specializing in consulting and implementation services, focusing on business process automation and digital transformation. Following their goal, “Engineering Impact for Good”, they have built relationships with market-leading companies around the world for 30 years.

Their consultation covers:

  • Helps organizations reimagine business process and transformation 

  • Helps design new operating models by connecting processes, people, and technology

  • Assist delivering process automation solutions

  • Guide to execute a process-led and design-centric approach, enhancing their expertise in intelligent automation technologies

Capgemini

Capgemini
  • Location: Paris, France

  • Rating: 4 out of 5

  • Reviews: 34

  • Specializations: Digital transformation and business processes management 

  • Notable Clients/Consultees: Banking and capital markets, healthcare, information technology and services industry and aerospace and defense sector

Capgemini, a globally established technology and consulting firm, has over 350,000 BPM consultants and a presence in over 50 countries. They are well reputed for their widespread presence and deep involvement in digital transformation, particularly as a Salesforce Consulting and Implementation Practice

Their consultation covers:

  • Assists businesses build intelligent and scalable products and services through engagements between the digital and engineering worlds

  • Assist organizations with their transformation and management processes implementing technology 

  • Addresses business needs including strategy, design and operations

  • Facilitates businesses in transforming finance, HR, supply chains, and customer interactions by using digital business models

Bain & Company

Bain & Company
  • Location: Boston, US

  • Rating: 4.1 out of 5

  • Reviews: 02

  • Specializations: Transformational techniques such as Zero-based Redesign

  • Notable Clients/Consultees: Advanced Manufacturing & Services, Automotive & Mobility, Aerospace, Defense & Government Services 

Bain & Company, a global management and consulting firm, is specialized in organizational transformation, process improvement, and the adoption of cutting-edge technologies like automation and Artificial Intelligence (AI). They have engaged with top executives to assist them make better decisions, convert those decisions into actions, and deliver sustainable results.

Services they offered:

  • Helps executives with strategic decision-making and large-scale transformation 

  • Advices companies on how to achieve sustainable, organic growth by putting your customers at the center of your company’s sales and marketing strategy

  • Equip clients with tools and expertise to improve performance and outperform the competitors 

  • Helps organizations streamline business processes  and optimization with technology

Consultancy firms or individual consultants: Whom to choose?

Choosing an option between individual consultants and consultancy firms depends on multiple factors and reasons. 

If your business goal requires large-scale digital transformation or a variety of services including audit, tax, technology, and strategy, you should go for a consultancy firm. Whereas, when your need or requirement is distinctly specific and focused for a particular operational challenge, you must choose an individual consultant. 

Large consultancy firms are able to give end-to-end support for bigger projects like digital transformation, organizational change management, and enterprise-wide transitions.While individual consultants have deeper experience in particular areas like global teams, process design, or specific delivery models (Agile/Waterfall). 

Consultancy firms have strong technological capabilities like cloud computing, data analytics, artificial intelligence (AI) that can solve technological business problems and drive digital transformation. While, individual consultants may lack technological capabilities. Although some experienced freelancers offer automation consulting that enforce agile methodologies for flexible solution delivery. 

So, if you are a big enterprise or you need a large-scale transformation, you might want to go for a consultancy firm. But if you are a start-up company for specific business requirements, individual consultants are best suitable for you.

Choosing an option between individual consultants and consultancy firms depends on multiple factors and reasons. 

If your business goal requires large-scale digital transformation or a variety of services including audit, tax, technology, and strategy, you should go for a consultancy firm. Whereas, when your need or requirement is distinctly specific and focused for a particular operational challenge, you must choose an individual consultant. 

Large consultancy firms are able to give end-to-end support for bigger projects like digital transformation, organizational change management, and enterprise-wide transitions.While individual consultants have deeper experience in particular areas like global teams, process design, or specific delivery models (Agile/Waterfall). 

Consultancy firms have strong technological capabilities like cloud computing, data analytics, artificial intelligence (AI) that can solve technological business problems and drive digital transformation. While, individual consultants may lack technological capabilities. Although some experienced freelancers offer automation consulting that enforce agile methodologies for flexible solution delivery. 

So, if you are a big enterprise or you need a large-scale transformation, you might want to go for a consultancy firm. But if you are a start-up company for specific business requirements, individual consultants are best suitable for you.

Choosing an option between individual consultants and consultancy firms depends on multiple factors and reasons. 

If your business goal requires large-scale digital transformation or a variety of services including audit, tax, technology, and strategy, you should go for a consultancy firm. Whereas, when your need or requirement is distinctly specific and focused for a particular operational challenge, you must choose an individual consultant. 

Large consultancy firms are able to give end-to-end support for bigger projects like digital transformation, organizational change management, and enterprise-wide transitions.While individual consultants have deeper experience in particular areas like global teams, process design, or specific delivery models (Agile/Waterfall). 

Consultancy firms have strong technological capabilities like cloud computing, data analytics, artificial intelligence (AI) that can solve technological business problems and drive digital transformation. While, individual consultants may lack technological capabilities. Although some experienced freelancers offer automation consulting that enforce agile methodologies for flexible solution delivery. 

So, if you are a big enterprise or you need a large-scale transformation, you might want to go for a consultancy firm. But if you are a start-up company for specific business requirements, individual consultants are best suitable for you.

Wrapping up

Hiring an expert business process consultant, individual or firm, is always beneficial for you if you are struggling with the infrastructure, workflows, inefficiencies, performance and digitalization of your business.

Business process consultants not only boost productivity of your business, they also take care of the future trends and demands of the market that helps you achieve sustainable growth from your business, ultimately bringing more revenues. They also identify areas where process improvement is needed.

Therefore, to ensure long term success of your business, you engage your business with an expert business process consultant. 

Hiring an expert business process consultant, individual or firm, is always beneficial for you if you are struggling with the infrastructure, workflows, inefficiencies, performance and digitalization of your business.

Business process consultants not only boost productivity of your business, they also take care of the future trends and demands of the market that helps you achieve sustainable growth from your business, ultimately bringing more revenues. They also identify areas where process improvement is needed.

Therefore, to ensure long term success of your business, you engage your business with an expert business process consultant. 

Hiring an expert business process consultant, individual or firm, is always beneficial for you if you are struggling with the infrastructure, workflows, inefficiencies, performance and digitalization of your business.

Business process consultants not only boost productivity of your business, they also take care of the future trends and demands of the market that helps you achieve sustainable growth from your business, ultimately bringing more revenues. They also identify areas where process improvement is needed.

Therefore, to ensure long term success of your business, you engage your business with an expert business process consultant. 

Frequently Asked Questions

What does a process consultant do?

A business consultant analyzes an organization’s existing business process and design and optimizes business operations to improve productivity. 

What are the 7 steps of the business process?

The 7 steps of a business process are: defining the current process and objectives,  mapping the current process,  analyzing the process to find out the gaps for improvement, identify opportunities and prioritize, designing the optimized process, implementing the optimized process and evaluating the results to assure consistent improvement and growth. 

What is the main purpose of BPM?

BPM or Business Process Management is responsible for developing efficiency, effectiveness, and agility. 

What are the 4 types of business processes?

The 4 types of business processes are referred to as operational, support, management and strategic. 



What does a process consultant do?

A business consultant analyzes an organization’s existing business process and design and optimizes business operations to improve productivity. 

What are the 7 steps of the business process?

The 7 steps of a business process are: defining the current process and objectives,  mapping the current process,  analyzing the process to find out the gaps for improvement, identify opportunities and prioritize, designing the optimized process, implementing the optimized process and evaluating the results to assure consistent improvement and growth. 

What is the main purpose of BPM?

BPM or Business Process Management is responsible for developing efficiency, effectiveness, and agility. 

What are the 4 types of business processes?

The 4 types of business processes are referred to as operational, support, management and strategic. 



What does a process consultant do?

A business consultant analyzes an organization’s existing business process and design and optimizes business operations to improve productivity. 

What are the 7 steps of the business process?

The 7 steps of a business process are: defining the current process and objectives,  mapping the current process,  analyzing the process to find out the gaps for improvement, identify opportunities and prioritize, designing the optimized process, implementing the optimized process and evaluating the results to assure consistent improvement and growth. 

What is the main purpose of BPM?

BPM or Business Process Management is responsible for developing efficiency, effectiveness, and agility. 

What are the 4 types of business processes?

The 4 types of business processes are referred to as operational, support, management and strategic. 



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Always being passionate about research and writing, I have studied English literature from Brac University. Now, I am doing my desired job as I am researching and analyzing. And writing contents, blog posts and constantly polishing my skills and abilities.

Always being passionate about research and writing, I have studied English literature from Brac University. Now, I am doing my desired job as I am researching and analyzing. And writing contents, blog posts and constantly polishing my skills and abilities.

Always being passionate about research and writing, I have studied English literature from Brac University. Now, I am doing my desired job as I am researching and analyzing. And writing contents, blog posts and constantly polishing my skills and abilities.

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Business Process Consultants

Top 5 Business Process Consultants

Business Process Consultants

Top 5 Business Process Consultants

Nov 24, 2025

2 min read

TL;DR

Business process consultants work for their clients to make sure that their business is streamlined, efficient and optimized. Fundamentally focus on the business process management to get a strong grip of the workflows of their client companies Help them improve performances and adapt to current market needs and trends. 5 individual consultants: Daniel C. Morris, Paul Harmon, Jim Sinur, Matt Martin and Bijoy Joseph 5 business process consultancy companies: Accenture, Deloitte, Cognizant, Capgemini and Bain & Company To keep your business on toes and stay ahead your competitors, you must need advice and services from one of these business process consultants

What Services do business process consultants provide?

Assessment and Analysis: 

Business process consultants analyze the current process of their client’s business and assist them in assessing and mapping their processes to achieve a robust grasp of the current state including process discovery.

Process Improvement and Redesign: 

Consultants identify areas of inefficiency and bring process improvement. This often involves utilizing established methodologies such as Lean Six Sigma Consulting and Business Process Re-engineering. They also apply Kaizen principles for continuous improvement.

Automation and Digitalization: 

A major responsibility is to automate business processes by integrating technology into core operations. They focus on automating repetitive tasks to boost productivity and enhance accuracy.

Standardization and Documentation: 

They develop Standard Operating Procedures and detailed work instructions, which are crucial for entry-level process standardization.

Digital Transformation: 

Business process consultants also help businesses digitalize and go through digital transformation.

End-to-End Process:

They emphasize on defining and optimizing major end-to-end business processes like Order to Cash, Procure to Pay, and Hire to Retire and monitor them.

Assessment and Analysis: 

Business process consultants analyze the current process of their client’s business and assist them in assessing and mapping their processes to achieve a robust grasp of the current state including process discovery.

Process Improvement and Redesign: 

Consultants identify areas of inefficiency and bring process improvement. This often involves utilizing established methodologies such as Lean Six Sigma Consulting and Business Process Re-engineering. They also apply Kaizen principles for continuous improvement.

Automation and Digitalization: 

A major responsibility is to automate business processes by integrating technology into core operations. They focus on automating repetitive tasks to boost productivity and enhance accuracy.

Standardization and Documentation: 

They develop Standard Operating Procedures and detailed work instructions, which are crucial for entry-level process standardization.

Digital Transformation: 

Business process consultants also help businesses digitalize and go through digital transformation.

End-to-End Process:

They emphasize on defining and optimizing major end-to-end business processes like Order to Cash, Procure to Pay, and Hire to Retire and monitor them.

Assessment and Analysis: 

Business process consultants analyze the current process of their client’s business and assist them in assessing and mapping their processes to achieve a robust grasp of the current state including process discovery.

Process Improvement and Redesign: 

Consultants identify areas of inefficiency and bring process improvement. This often involves utilizing established methodologies such as Lean Six Sigma Consulting and Business Process Re-engineering. They also apply Kaizen principles for continuous improvement.

Automation and Digitalization: 

A major responsibility is to automate business processes by integrating technology into core operations. They focus on automating repetitive tasks to boost productivity and enhance accuracy.

Standardization and Documentation: 

They develop Standard Operating Procedures and detailed work instructions, which are crucial for entry-level process standardization.

Digital Transformation: 

Business process consultants also help businesses digitalize and go through digital transformation.

End-to-End Process:

They emphasize on defining and optimizing major end-to-end business processes like Order to Cash, Procure to Pay, and Hire to Retire and monitor them.

Best Five Individual Business Process Consultant

Now let’s look at five individual business process consultants that you can consider as the best ones: 

Name of The Consultant

Expertise

Years of Experience

Specialization

Website/Linked Profile

Daniel C. Morris

AI-integrated Business Process Management (BPM) and process transformation 

Over 30 years

Process transformation

Daniel’s LinkedIn 



Dan Morris’s Profile on APQC 

Paul Harmon

Modern technological aspects of BPM and low-code platforms and GenAI orchestration

30 years

Agile BPM for enterprises

Paul Harmon bptrends 

 

Paul Harmon LinkedIn 

Jim Sinur

Emerging BPM trends and hyper automation

Over 35 years 

BPM trends

Jim Sinur LinkedIn 


Matt Martin

Integration, automation, and business process

18 years 

Business process design 

Matt Martin LinkedIn 



Matt Martin website  

Bijoy Joseph

Program and project management and  process design

25 years

Agile Program Management



Bijoy Joseph toptal  



Bijoy Joseph LinkedIn 

Daniel C. Morris

Daniel C Morris
  • Location:  Florida, United States

  • Credibility: A certified CBPP/CBA/CBL

  • Years of experience: Over 30 years

  • Preferred Mode of Consultation: Consult both remotely (Via LinkedIn and APQC profile) or in person (Fort Myers, Florida) 

  • Expertise: Process transformation

  • Technology Specialization: AI-integrated Business Process Management (BPM)

Why Choose Daniel C. Morris As a Business Process Consultant?

Daniel C. Morris, PM (Business Process Management) expert, has 30 years of experience in process transformation. He is an expert in using advanced technology and strategy and a frequent Gartner contributor on BPM trends and Managing Partner at Wendan Consulting. Beside that, he advises Fortune 500 firms on implementing AI-integrated business process management. Most importantly, he has a remarkable reputation for achieving significant outcomes, such as 40% cycle time reductions. He has established himself as a highly ranked BPM thought leader. So, he can be a reliable business process consultant for you to hire. 

Paul Harmon

Paul Harmon
  • Location:  Las Vegas, USA

  • Credibility: CEO Pinnacle Award Issued by Polymer Group

  • Years of experience: 30 years

  • Preferred Mode of Consultation: Via LinkedIn and BPTrends 

  • Expertise: Agile BPM for enterprises

  • Technology Specialization: Low-code platforms and GenAI orchestration

Why Choose Paul Harmon As a Business Process Consultant?

Paul Harmon, a pioneering thought leader and executive editor and founder of Business Process Trends (BPTrends), is an expert in cutting-edge automation technologies. He specifically consults on agile BPM for major enterprises. Besides, he is well known as a consultant and methodologist for BPM and process transformation. His reputation is marked by his consultancy engagements with large organizations, such as IBM clients. Currently, he is focusing on using technologies critical for future digital transformation, specifically low-code platforms and GenAI orchestration. All in all, you should hire him because he not only defines the field of BPM but also he defines its future through expertise in modern automation tools. 

Jim Sinur

  • Location:  Arizona, United States

  • Credibility: Former Gartner VP and BPM Fellow

  • Years of experience: Over 35 years

  • Preferred Mode of Consultation: Via LinkedIn and webinars

  • Expertise: Emerging BPM trends

  • Technology Specialization: Hyper automation

Why Choose Jim Sinur As a Business Process Consultant?

Jim Sinur, a former Gartner VP and BPM Fellow and an experienced business process specialist, works as an independent consultant focusing on emerging BPM trends. He also works as the CEO of Flueresque. His expertise lies in hyperautomation, industry strategies and enterprise software.  He is also known for business process improvement and design and cross-functional team leadership. So, you should hire a business process consultant like Jim Sinur if you want multiple expertise for your business. 

Matt Martin

Matt Martin
  • Location:  London, United Kingdom

  • Credibility: Principal Consultant at Next Ventures

  • Years of experience: 18 years

  • Preferred Mode of Consultation: Through workshop and his website 

  • Expertise: Business process design

  • Technology Specialization: Integration and Automation 

Why Choose Matt Martin As a Business Process Consultant?

Matt Martin, principal consultant at Next Ventures, is an expert business process specialist focusing on integration and automation. He is renowned for implementing modern business process technologies. Also, he focuses on business process design, enterprise application integration and long term relationship building. So, if you hire Matt Martin, he will help you not only define your business processes but also integrate and automate them efficiently.

Bijoy Joseph

Bijoy Joseph
  • Location: VA, United States

  • Credibility: Led over 100 global teams on consulting and outsourcing engagements

  • Years of experience: 25 years

  • Preferred Mode of Consultation: Via LinkedIn and Toptal 

  • Expertise: Agile Program Management

  • Technology Specialization: Process designing 

Why Choose Bijoy Joseph As a Business Process Consultant?

Bijoy Josep, an experienced and freelance business process consultant, embodies deep experience in both global teams and process design. His expertise lies in varied project delivery methodologies and agile or waterfall delivery. He is well suited for both large, complex organizational projects and startup project management. So, whether you are a large organization or a startup company, he is a consultant you can rely on.

Now let’s look at five individual business process consultants that you can consider as the best ones: 

Name of The Consultant

Expertise

Years of Experience

Specialization

Website/Linked Profile

Daniel C. Morris

AI-integrated Business Process Management (BPM) and process transformation 

Over 30 years

Process transformation

Daniel’s LinkedIn 



Dan Morris’s Profile on APQC 

Paul Harmon

Modern technological aspects of BPM and low-code platforms and GenAI orchestration

30 years

Agile BPM for enterprises

Paul Harmon bptrends 

 

Paul Harmon LinkedIn 

Jim Sinur

Emerging BPM trends and hyper automation

Over 35 years 

BPM trends

Jim Sinur LinkedIn 


Matt Martin

Integration, automation, and business process

18 years 

Business process design 

Matt Martin LinkedIn 



Matt Martin website  

Bijoy Joseph

Program and project management and  process design

25 years

Agile Program Management



Bijoy Joseph toptal  



Bijoy Joseph LinkedIn 

Daniel C. Morris

Daniel C Morris
  • Location:  Florida, United States

  • Credibility: A certified CBPP/CBA/CBL

  • Years of experience: Over 30 years

  • Preferred Mode of Consultation: Consult both remotely (Via LinkedIn and APQC profile) or in person (Fort Myers, Florida) 

  • Expertise: Process transformation

  • Technology Specialization: AI-integrated Business Process Management (BPM)

Why Choose Daniel C. Morris As a Business Process Consultant?

Daniel C. Morris, PM (Business Process Management) expert, has 30 years of experience in process transformation. He is an expert in using advanced technology and strategy and a frequent Gartner contributor on BPM trends and Managing Partner at Wendan Consulting. Beside that, he advises Fortune 500 firms on implementing AI-integrated business process management. Most importantly, he has a remarkable reputation for achieving significant outcomes, such as 40% cycle time reductions. He has established himself as a highly ranked BPM thought leader. So, he can be a reliable business process consultant for you to hire. 

Paul Harmon

Paul Harmon
  • Location:  Las Vegas, USA

  • Credibility: CEO Pinnacle Award Issued by Polymer Group

  • Years of experience: 30 years

  • Preferred Mode of Consultation: Via LinkedIn and BPTrends 

  • Expertise: Agile BPM for enterprises

  • Technology Specialization: Low-code platforms and GenAI orchestration

Why Choose Paul Harmon As a Business Process Consultant?

Paul Harmon, a pioneering thought leader and executive editor and founder of Business Process Trends (BPTrends), is an expert in cutting-edge automation technologies. He specifically consults on agile BPM for major enterprises. Besides, he is well known as a consultant and methodologist for BPM and process transformation. His reputation is marked by his consultancy engagements with large organizations, such as IBM clients. Currently, he is focusing on using technologies critical for future digital transformation, specifically low-code platforms and GenAI orchestration. All in all, you should hire him because he not only defines the field of BPM but also he defines its future through expertise in modern automation tools. 

Jim Sinur

  • Location:  Arizona, United States

  • Credibility: Former Gartner VP and BPM Fellow

  • Years of experience: Over 35 years

  • Preferred Mode of Consultation: Via LinkedIn and webinars

  • Expertise: Emerging BPM trends

  • Technology Specialization: Hyper automation

Why Choose Jim Sinur As a Business Process Consultant?

Jim Sinur, a former Gartner VP and BPM Fellow and an experienced business process specialist, works as an independent consultant focusing on emerging BPM trends. He also works as the CEO of Flueresque. His expertise lies in hyperautomation, industry strategies and enterprise software.  He is also known for business process improvement and design and cross-functional team leadership. So, you should hire a business process consultant like Jim Sinur if you want multiple expertise for your business. 

Matt Martin

Matt Martin
  • Location:  London, United Kingdom

  • Credibility: Principal Consultant at Next Ventures

  • Years of experience: 18 years

  • Preferred Mode of Consultation: Through workshop and his website 

  • Expertise: Business process design

  • Technology Specialization: Integration and Automation 

Why Choose Matt Martin As a Business Process Consultant?

Matt Martin, principal consultant at Next Ventures, is an expert business process specialist focusing on integration and automation. He is renowned for implementing modern business process technologies. Also, he focuses on business process design, enterprise application integration and long term relationship building. So, if you hire Matt Martin, he will help you not only define your business processes but also integrate and automate them efficiently.

Bijoy Joseph

Bijoy Joseph
  • Location: VA, United States

  • Credibility: Led over 100 global teams on consulting and outsourcing engagements

  • Years of experience: 25 years

  • Preferred Mode of Consultation: Via LinkedIn and Toptal 

  • Expertise: Agile Program Management

  • Technology Specialization: Process designing 

Why Choose Bijoy Joseph As a Business Process Consultant?

Bijoy Josep, an experienced and freelance business process consultant, embodies deep experience in both global teams and process design. His expertise lies in varied project delivery methodologies and agile or waterfall delivery. He is well suited for both large, complex organizational projects and startup project management. So, whether you are a large organization or a startup company, he is a consultant you can rely on.

Now let’s look at five individual business process consultants that you can consider as the best ones: 

Name of The Consultant

Expertise

Years of Experience

Specialization

Website/Linked Profile

Daniel C. Morris

AI-integrated Business Process Management (BPM) and process transformation 

Over 30 years

Process transformation

Daniel’s LinkedIn 



Dan Morris’s Profile on APQC 

Paul Harmon

Modern technological aspects of BPM and low-code platforms and GenAI orchestration

30 years

Agile BPM for enterprises

Paul Harmon bptrends 

 

Paul Harmon LinkedIn 

Jim Sinur

Emerging BPM trends and hyper automation

Over 35 years 

BPM trends

Jim Sinur LinkedIn 


Matt Martin

Integration, automation, and business process

18 years 

Business process design 

Matt Martin LinkedIn 



Matt Martin website  

Bijoy Joseph

Program and project management and  process design

25 years

Agile Program Management



Bijoy Joseph toptal  



Bijoy Joseph LinkedIn 

Daniel C. Morris

Daniel C Morris
  • Location:  Florida, United States

  • Credibility: A certified CBPP/CBA/CBL

  • Years of experience: Over 30 years

  • Preferred Mode of Consultation: Consult both remotely (Via LinkedIn and APQC profile) or in person (Fort Myers, Florida) 

  • Expertise: Process transformation

  • Technology Specialization: AI-integrated Business Process Management (BPM)

Why Choose Daniel C. Morris As a Business Process Consultant?

Daniel C. Morris, PM (Business Process Management) expert, has 30 years of experience in process transformation. He is an expert in using advanced technology and strategy and a frequent Gartner contributor on BPM trends and Managing Partner at Wendan Consulting. Beside that, he advises Fortune 500 firms on implementing AI-integrated business process management. Most importantly, he has a remarkable reputation for achieving significant outcomes, such as 40% cycle time reductions. He has established himself as a highly ranked BPM thought leader. So, he can be a reliable business process consultant for you to hire. 

Paul Harmon

Paul Harmon
  • Location:  Las Vegas, USA

  • Credibility: CEO Pinnacle Award Issued by Polymer Group

  • Years of experience: 30 years

  • Preferred Mode of Consultation: Via LinkedIn and BPTrends 

  • Expertise: Agile BPM for enterprises

  • Technology Specialization: Low-code platforms and GenAI orchestration

Why Choose Paul Harmon As a Business Process Consultant?

Paul Harmon, a pioneering thought leader and executive editor and founder of Business Process Trends (BPTrends), is an expert in cutting-edge automation technologies. He specifically consults on agile BPM for major enterprises. Besides, he is well known as a consultant and methodologist for BPM and process transformation. His reputation is marked by his consultancy engagements with large organizations, such as IBM clients. Currently, he is focusing on using technologies critical for future digital transformation, specifically low-code platforms and GenAI orchestration. All in all, you should hire him because he not only defines the field of BPM but also he defines its future through expertise in modern automation tools. 

Jim Sinur

  • Location:  Arizona, United States

  • Credibility: Former Gartner VP and BPM Fellow

  • Years of experience: Over 35 years

  • Preferred Mode of Consultation: Via LinkedIn and webinars

  • Expertise: Emerging BPM trends

  • Technology Specialization: Hyper automation

Why Choose Jim Sinur As a Business Process Consultant?

Jim Sinur, a former Gartner VP and BPM Fellow and an experienced business process specialist, works as an independent consultant focusing on emerging BPM trends. He also works as the CEO of Flueresque. His expertise lies in hyperautomation, industry strategies and enterprise software.  He is also known for business process improvement and design and cross-functional team leadership. So, you should hire a business process consultant like Jim Sinur if you want multiple expertise for your business. 

Matt Martin

Matt Martin
  • Location:  London, United Kingdom

  • Credibility: Principal Consultant at Next Ventures

  • Years of experience: 18 years

  • Preferred Mode of Consultation: Through workshop and his website 

  • Expertise: Business process design

  • Technology Specialization: Integration and Automation 

Why Choose Matt Martin As a Business Process Consultant?

Matt Martin, principal consultant at Next Ventures, is an expert business process specialist focusing on integration and automation. He is renowned for implementing modern business process technologies. Also, he focuses on business process design, enterprise application integration and long term relationship building. So, if you hire Matt Martin, he will help you not only define your business processes but also integrate and automate them efficiently.

Bijoy Joseph

Bijoy Joseph
  • Location: VA, United States

  • Credibility: Led over 100 global teams on consulting and outsourcing engagements

  • Years of experience: 25 years

  • Preferred Mode of Consultation: Via LinkedIn and Toptal 

  • Expertise: Agile Program Management

  • Technology Specialization: Process designing 

Why Choose Bijoy Joseph As a Business Process Consultant?

Bijoy Josep, an experienced and freelance business process consultant, embodies deep experience in both global teams and process design. His expertise lies in varied project delivery methodologies and agile or waterfall delivery. He is well suited for both large, complex organizational projects and startup project management. So, whether you are a large organization or a startup company, he is a consultant you can rely on.

Best Five Business Process Consultancy Companies

Here are five best business process consultancy companies:

Consulting Firm

Avg Rating (G2 score)

Total Reviews

Specialization

Accenture

4.3/5

195

Digitalization , optimizing operations, and data analysis 

Deloitte

4.1/5 

79

Design and implement operational processes 

Cognizant

4.1/5 

45

Process-led and design-centric approach 

Capgemini

4/5

34

Transformation and management processes

Bain & Company

4.1/5 

2

Transformational techniques such as Zero-based Redesign

Accenture

Accenture
  • Location: USA

  • Rating: 4.3/5 (G2)

  • Reviews: 195

  • Specializations: Digitalization and optimizing operations

  • Notable Clients/Consultees: Enterprise (90%), Mid-Market (60%), and Small-Business (49%) clients (organizations like Google, Microsoft, Amazon, and Marriott)

Accenture is globally considered as a highly ranked management and strategy consulting firm. It is listed as the best Business Process Management (BPM) consulting provider and ranked as the 2nd best consulting firm in the world for clients seeking Process Management expertise. They worked with the world’s leading businesses and governments.

Their consultation covers:

  • Management and strategic consultation 

  • Helps companies go digital

  • Helps companies combine cloud solution and data analysis

  • Optimize their operations and strategic business analysis

Deloitte

Deloitte
  • Location: London, UK

  • Rating: 4.1 out of 5 (G2)

  • Reviews: 79

  • Specializations: Design and implement operational processes and date analysis 

  • Notable Clients/Consultees: Consumer energy, resources & industrials, financial services government, health care, technology and telecommunications 

Deloitte , accounting firms and professional services network,  is regarded as one of the world’s largest professional services networks. The company has a good reputation for serving the financial, public, and consumer products sectors. They provide immense consultation services such as enterprise-wide strategies. 

Their consultation covers:

  • Majorly provide Business Process Management (BPM) consulting

  • Help companies manage and optimize business processes with technological solutions

  • Helps to find out key issues, their original causes, and their connection to the business through strategic 

  • Execute enterprise-wide, strategy-led transformation and provide full business value

Cognizant

Cognizant
  • Location: New Jersey, US

  • Rating: 4.1/5

  • Reviews: 45

  • Specializations: Process-led and design-centric approach with intelligent automation technologies

  • Notable Clients/Consultees: Aerospace & defense, Digital lab solutions and Gen AI tools 

Cognizant, a worldwide recognized firm specializing in consulting and implementation services, focusing on business process automation and digital transformation. Following their goal, “Engineering Impact for Good”, they have built relationships with market-leading companies around the world for 30 years.

Their consultation covers:

  • Helps organizations reimagine business process and transformation 

  • Helps design new operating models by connecting processes, people, and technology

  • Assist delivering process automation solutions

  • Guide to execute a process-led and design-centric approach, enhancing their expertise in intelligent automation technologies

Capgemini

Capgemini
  • Location: Paris, France

  • Rating: 4 out of 5

  • Reviews: 34

  • Specializations: Digital transformation and business processes management 

  • Notable Clients/Consultees: Banking and capital markets, healthcare, information technology and services industry and aerospace and defense sector

Capgemini, a globally established technology and consulting firm, has over 350,000 BPM consultants and a presence in over 50 countries. They are well reputed for their widespread presence and deep involvement in digital transformation, particularly as a Salesforce Consulting and Implementation Practice

Their consultation covers:

  • Assists businesses build intelligent and scalable products and services through engagements between the digital and engineering worlds

  • Assist organizations with their transformation and management processes implementing technology 

  • Addresses business needs including strategy, design and operations

  • Facilitates businesses in transforming finance, HR, supply chains, and customer interactions by using digital business models

Bain & Company

Bain & Company
  • Location: Boston, US

  • Rating: 4.1 out of 5

  • Reviews: 02

  • Specializations: Transformational techniques such as Zero-based Redesign

  • Notable Clients/Consultees: Advanced Manufacturing & Services, Automotive & Mobility, Aerospace, Defense & Government Services 

Bain & Company, a global management and consulting firm, is specialized in organizational transformation, process improvement, and the adoption of cutting-edge technologies like automation and Artificial Intelligence (AI). They have engaged with top executives to assist them make better decisions, convert those decisions into actions, and deliver sustainable results.

Services they offered:

  • Helps executives with strategic decision-making and large-scale transformation 

  • Advices companies on how to achieve sustainable, organic growth by putting your customers at the center of your company’s sales and marketing strategy

  • Equip clients with tools and expertise to improve performance and outperform the competitors 

  • Helps organizations streamline business processes  and optimization with technology

Here are five best business process consultancy companies:

Consulting Firm

Avg Rating (G2 score)

Total Reviews

Specialization

Accenture

4.3/5

195

Digitalization , optimizing operations, and data analysis 

Deloitte

4.1/5 

79

Design and implement operational processes 

Cognizant

4.1/5 

45

Process-led and design-centric approach 

Capgemini

4/5

34

Transformation and management processes

Bain & Company

4.1/5 

2

Transformational techniques such as Zero-based Redesign

Accenture

Accenture
  • Location: USA

  • Rating: 4.3/5 (G2)

  • Reviews: 195

  • Specializations: Digitalization and optimizing operations

  • Notable Clients/Consultees: Enterprise (90%), Mid-Market (60%), and Small-Business (49%) clients (organizations like Google, Microsoft, Amazon, and Marriott)

Accenture is globally considered as a highly ranked management and strategy consulting firm. It is listed as the best Business Process Management (BPM) consulting provider and ranked as the 2nd best consulting firm in the world for clients seeking Process Management expertise. They worked with the world’s leading businesses and governments.

Their consultation covers:

  • Management and strategic consultation 

  • Helps companies go digital

  • Helps companies combine cloud solution and data analysis

  • Optimize their operations and strategic business analysis

Deloitte

Deloitte
  • Location: London, UK

  • Rating: 4.1 out of 5 (G2)

  • Reviews: 79

  • Specializations: Design and implement operational processes and date analysis 

  • Notable Clients/Consultees: Consumer energy, resources & industrials, financial services government, health care, technology and telecommunications 

Deloitte , accounting firms and professional services network,  is regarded as one of the world’s largest professional services networks. The company has a good reputation for serving the financial, public, and consumer products sectors. They provide immense consultation services such as enterprise-wide strategies. 

Their consultation covers:

  • Majorly provide Business Process Management (BPM) consulting

  • Help companies manage and optimize business processes with technological solutions

  • Helps to find out key issues, their original causes, and their connection to the business through strategic 

  • Execute enterprise-wide, strategy-led transformation and provide full business value

Cognizant

Cognizant
  • Location: New Jersey, US

  • Rating: 4.1/5

  • Reviews: 45

  • Specializations: Process-led and design-centric approach with intelligent automation technologies

  • Notable Clients/Consultees: Aerospace & defense, Digital lab solutions and Gen AI tools 

Cognizant, a worldwide recognized firm specializing in consulting and implementation services, focusing on business process automation and digital transformation. Following their goal, “Engineering Impact for Good”, they have built relationships with market-leading companies around the world for 30 years.

Their consultation covers:

  • Helps organizations reimagine business process and transformation 

  • Helps design new operating models by connecting processes, people, and technology

  • Assist delivering process automation solutions

  • Guide to execute a process-led and design-centric approach, enhancing their expertise in intelligent automation technologies

Capgemini

Capgemini
  • Location: Paris, France

  • Rating: 4 out of 5

  • Reviews: 34

  • Specializations: Digital transformation and business processes management 

  • Notable Clients/Consultees: Banking and capital markets, healthcare, information technology and services industry and aerospace and defense sector

Capgemini, a globally established technology and consulting firm, has over 350,000 BPM consultants and a presence in over 50 countries. They are well reputed for their widespread presence and deep involvement in digital transformation, particularly as a Salesforce Consulting and Implementation Practice

Their consultation covers:

  • Assists businesses build intelligent and scalable products and services through engagements between the digital and engineering worlds

  • Assist organizations with their transformation and management processes implementing technology 

  • Addresses business needs including strategy, design and operations

  • Facilitates businesses in transforming finance, HR, supply chains, and customer interactions by using digital business models

Bain & Company

Bain & Company
  • Location: Boston, US

  • Rating: 4.1 out of 5

  • Reviews: 02

  • Specializations: Transformational techniques such as Zero-based Redesign

  • Notable Clients/Consultees: Advanced Manufacturing & Services, Automotive & Mobility, Aerospace, Defense & Government Services 

Bain & Company, a global management and consulting firm, is specialized in organizational transformation, process improvement, and the adoption of cutting-edge technologies like automation and Artificial Intelligence (AI). They have engaged with top executives to assist them make better decisions, convert those decisions into actions, and deliver sustainable results.

Services they offered:

  • Helps executives with strategic decision-making and large-scale transformation 

  • Advices companies on how to achieve sustainable, organic growth by putting your customers at the center of your company’s sales and marketing strategy

  • Equip clients with tools and expertise to improve performance and outperform the competitors 

  • Helps organizations streamline business processes  and optimization with technology

Here are five best business process consultancy companies:

Consulting Firm

Avg Rating (G2 score)

Total Reviews

Specialization

Accenture

4.3/5

195

Digitalization , optimizing operations, and data analysis 

Deloitte

4.1/5 

79

Design and implement operational processes 

Cognizant

4.1/5 

45

Process-led and design-centric approach 

Capgemini

4/5

34

Transformation and management processes

Bain & Company

4.1/5 

2

Transformational techniques such as Zero-based Redesign

Accenture

Accenture
  • Location: USA

  • Rating: 4.3/5 (G2)

  • Reviews: 195

  • Specializations: Digitalization and optimizing operations

  • Notable Clients/Consultees: Enterprise (90%), Mid-Market (60%), and Small-Business (49%) clients (organizations like Google, Microsoft, Amazon, and Marriott)

Accenture is globally considered as a highly ranked management and strategy consulting firm. It is listed as the best Business Process Management (BPM) consulting provider and ranked as the 2nd best consulting firm in the world for clients seeking Process Management expertise. They worked with the world’s leading businesses and governments.

Their consultation covers:

  • Management and strategic consultation 

  • Helps companies go digital

  • Helps companies combine cloud solution and data analysis

  • Optimize their operations and strategic business analysis

Deloitte

Deloitte
  • Location: London, UK

  • Rating: 4.1 out of 5 (G2)

  • Reviews: 79

  • Specializations: Design and implement operational processes and date analysis 

  • Notable Clients/Consultees: Consumer energy, resources & industrials, financial services government, health care, technology and telecommunications 

Deloitte , accounting firms and professional services network,  is regarded as one of the world’s largest professional services networks. The company has a good reputation for serving the financial, public, and consumer products sectors. They provide immense consultation services such as enterprise-wide strategies. 

Their consultation covers:

  • Majorly provide Business Process Management (BPM) consulting

  • Help companies manage and optimize business processes with technological solutions

  • Helps to find out key issues, their original causes, and their connection to the business through strategic 

  • Execute enterprise-wide, strategy-led transformation and provide full business value

Cognizant

Cognizant
  • Location: New Jersey, US

  • Rating: 4.1/5

  • Reviews: 45

  • Specializations: Process-led and design-centric approach with intelligent automation technologies

  • Notable Clients/Consultees: Aerospace & defense, Digital lab solutions and Gen AI tools 

Cognizant, a worldwide recognized firm specializing in consulting and implementation services, focusing on business process automation and digital transformation. Following their goal, “Engineering Impact for Good”, they have built relationships with market-leading companies around the world for 30 years.

Their consultation covers:

  • Helps organizations reimagine business process and transformation 

  • Helps design new operating models by connecting processes, people, and technology

  • Assist delivering process automation solutions

  • Guide to execute a process-led and design-centric approach, enhancing their expertise in intelligent automation technologies

Capgemini

Capgemini
  • Location: Paris, France

  • Rating: 4 out of 5

  • Reviews: 34

  • Specializations: Digital transformation and business processes management 

  • Notable Clients/Consultees: Banking and capital markets, healthcare, information technology and services industry and aerospace and defense sector

Capgemini, a globally established technology and consulting firm, has over 350,000 BPM consultants and a presence in over 50 countries. They are well reputed for their widespread presence and deep involvement in digital transformation, particularly as a Salesforce Consulting and Implementation Practice

Their consultation covers:

  • Assists businesses build intelligent and scalable products and services through engagements between the digital and engineering worlds

  • Assist organizations with their transformation and management processes implementing technology 

  • Addresses business needs including strategy, design and operations

  • Facilitates businesses in transforming finance, HR, supply chains, and customer interactions by using digital business models

Bain & Company

Bain & Company
  • Location: Boston, US

  • Rating: 4.1 out of 5

  • Reviews: 02

  • Specializations: Transformational techniques such as Zero-based Redesign

  • Notable Clients/Consultees: Advanced Manufacturing & Services, Automotive & Mobility, Aerospace, Defense & Government Services 

Bain & Company, a global management and consulting firm, is specialized in organizational transformation, process improvement, and the adoption of cutting-edge technologies like automation and Artificial Intelligence (AI). They have engaged with top executives to assist them make better decisions, convert those decisions into actions, and deliver sustainable results.

Services they offered:

  • Helps executives with strategic decision-making and large-scale transformation 

  • Advices companies on how to achieve sustainable, organic growth by putting your customers at the center of your company’s sales and marketing strategy

  • Equip clients with tools and expertise to improve performance and outperform the competitors 

  • Helps organizations streamline business processes  and optimization with technology

Consultancy firms or individual consultants: Whom to choose?

Choosing an option between individual consultants and consultancy firms depends on multiple factors and reasons. 

If your business goal requires large-scale digital transformation or a variety of services including audit, tax, technology, and strategy, you should go for a consultancy firm. Whereas, when your need or requirement is distinctly specific and focused for a particular operational challenge, you must choose an individual consultant. 

Large consultancy firms are able to give end-to-end support for bigger projects like digital transformation, organizational change management, and enterprise-wide transitions.While individual consultants have deeper experience in particular areas like global teams, process design, or specific delivery models (Agile/Waterfall). 

Consultancy firms have strong technological capabilities like cloud computing, data analytics, artificial intelligence (AI) that can solve technological business problems and drive digital transformation. While, individual consultants may lack technological capabilities. Although some experienced freelancers offer automation consulting that enforce agile methodologies for flexible solution delivery. 

So, if you are a big enterprise or you need a large-scale transformation, you might want to go for a consultancy firm. But if you are a start-up company for specific business requirements, individual consultants are best suitable for you.

Choosing an option between individual consultants and consultancy firms depends on multiple factors and reasons. 

If your business goal requires large-scale digital transformation or a variety of services including audit, tax, technology, and strategy, you should go for a consultancy firm. Whereas, when your need or requirement is distinctly specific and focused for a particular operational challenge, you must choose an individual consultant. 

Large consultancy firms are able to give end-to-end support for bigger projects like digital transformation, organizational change management, and enterprise-wide transitions.While individual consultants have deeper experience in particular areas like global teams, process design, or specific delivery models (Agile/Waterfall). 

Consultancy firms have strong technological capabilities like cloud computing, data analytics, artificial intelligence (AI) that can solve technological business problems and drive digital transformation. While, individual consultants may lack technological capabilities. Although some experienced freelancers offer automation consulting that enforce agile methodologies for flexible solution delivery. 

So, if you are a big enterprise or you need a large-scale transformation, you might want to go for a consultancy firm. But if you are a start-up company for specific business requirements, individual consultants are best suitable for you.

Choosing an option between individual consultants and consultancy firms depends on multiple factors and reasons. 

If your business goal requires large-scale digital transformation or a variety of services including audit, tax, technology, and strategy, you should go for a consultancy firm. Whereas, when your need or requirement is distinctly specific and focused for a particular operational challenge, you must choose an individual consultant. 

Large consultancy firms are able to give end-to-end support for bigger projects like digital transformation, organizational change management, and enterprise-wide transitions.While individual consultants have deeper experience in particular areas like global teams, process design, or specific delivery models (Agile/Waterfall). 

Consultancy firms have strong technological capabilities like cloud computing, data analytics, artificial intelligence (AI) that can solve technological business problems and drive digital transformation. While, individual consultants may lack technological capabilities. Although some experienced freelancers offer automation consulting that enforce agile methodologies for flexible solution delivery. 

So, if you are a big enterprise or you need a large-scale transformation, you might want to go for a consultancy firm. But if you are a start-up company for specific business requirements, individual consultants are best suitable for you.

Wrapping up

Hiring an expert business process consultant, individual or firm, is always beneficial for you if you are struggling with the infrastructure, workflows, inefficiencies, performance and digitalization of your business.

Business process consultants not only boost productivity of your business, they also take care of the future trends and demands of the market that helps you achieve sustainable growth from your business, ultimately bringing more revenues. They also identify areas where process improvement is needed.

Therefore, to ensure long term success of your business, you engage your business with an expert business process consultant. 

Hiring an expert business process consultant, individual or firm, is always beneficial for you if you are struggling with the infrastructure, workflows, inefficiencies, performance and digitalization of your business.

Business process consultants not only boost productivity of your business, they also take care of the future trends and demands of the market that helps you achieve sustainable growth from your business, ultimately bringing more revenues. They also identify areas where process improvement is needed.

Therefore, to ensure long term success of your business, you engage your business with an expert business process consultant. 

Hiring an expert business process consultant, individual or firm, is always beneficial for you if you are struggling with the infrastructure, workflows, inefficiencies, performance and digitalization of your business.

Business process consultants not only boost productivity of your business, they also take care of the future trends and demands of the market that helps you achieve sustainable growth from your business, ultimately bringing more revenues. They also identify areas where process improvement is needed.

Therefore, to ensure long term success of your business, you engage your business with an expert business process consultant. 

Frequently Asked Questions

What does a process consultant do?

A business consultant analyzes an organization’s existing business process and design and optimizes business operations to improve productivity. 

What are the 7 steps of the business process?

The 7 steps of a business process are: defining the current process and objectives,  mapping the current process,  analyzing the process to find out the gaps for improvement, identify opportunities and prioritize, designing the optimized process, implementing the optimized process and evaluating the results to assure consistent improvement and growth. 

What is the main purpose of BPM?

BPM or Business Process Management is responsible for developing efficiency, effectiveness, and agility. 

What are the 4 types of business processes?

The 4 types of business processes are referred to as operational, support, management and strategic. 



What does a process consultant do?

A business consultant analyzes an organization’s existing business process and design and optimizes business operations to improve productivity. 

What are the 7 steps of the business process?

The 7 steps of a business process are: defining the current process and objectives,  mapping the current process,  analyzing the process to find out the gaps for improvement, identify opportunities and prioritize, designing the optimized process, implementing the optimized process and evaluating the results to assure consistent improvement and growth. 

What is the main purpose of BPM?

BPM or Business Process Management is responsible for developing efficiency, effectiveness, and agility. 

What are the 4 types of business processes?

The 4 types of business processes are referred to as operational, support, management and strategic. 



What does a process consultant do?

A business consultant analyzes an organization’s existing business process and design and optimizes business operations to improve productivity. 

What are the 7 steps of the business process?

The 7 steps of a business process are: defining the current process and objectives,  mapping the current process,  analyzing the process to find out the gaps for improvement, identify opportunities and prioritize, designing the optimized process, implementing the optimized process and evaluating the results to assure consistent improvement and growth. 

What is the main purpose of BPM?

BPM or Business Process Management is responsible for developing efficiency, effectiveness, and agility. 

What are the 4 types of business processes?

The 4 types of business processes are referred to as operational, support, management and strategic. 



Susmita
Susmita
Susmita

Susmita Farhin Pinak

Susmita Farhin Pinak

Susmita Farhin Pinak

Content Writer

Content Writer

Always being passionate about research and writing, I have studied English literature from Brac University. Now, I am doing my desired job as I am researching and analyzing. And writing contents, blog posts and constantly polishing my skills and abilities.

Always being passionate about research and writing, I have studied English literature from Brac University. Now, I am doing my desired job as I am researching and analyzing. And writing contents, blog posts and constantly polishing my skills and abilities.

Always being passionate about research and writing, I have studied English literature from Brac University. Now, I am doing my desired job as I am researching and analyzing. And writing contents, blog posts and constantly polishing my skills and abilities.

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